Facilities & Workplace Support Specialist (Hybrid)

FTI Consulting, Inc; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading consulting firm in London seeks a Facilities Team Assistant to support the delivery of Workplace and HSE services. The role involves managing helpdesk requests, conducting space surveys, and ensuring compliance with SLAs. Candidates should have excellent organisational and communication skills, and previous experience in a corporate environment. Additionally, experience with ServiceNow software is preferred. This position offers opportunities for professional growth and development.

Benefits

Market competitive benefits

Flexible working arrangements

Professional development programs

Qualifications

• Proven experience in a corporate environment.
• Ability to deliver work to a high standard.
• Experience communicating with employees at all levels.

Responsibilities

• Support Workplace and HSE services in the London office.
• Manage the Security Access Control System.
• Provide a First-Class Helpdesk service via Service Now.
• Conduct checks and surveys of FTI space.

Skills

Excellent organisational skills

Communication skills

Time management

Client focus

Problem-solving

Education

A-Level qualifications or relevant experience

Tools

ServiceNow

MS Office

Job description

A leading consulting firm in London seeks a Facilities Team Assistant to support the delivery of Workplace and HSE services. The role involves managing helpdesk requests, conducting space surveys, and ensuring compliance with SLAs. Candidates should have excellent organisational and communication skills, and previous experience in a corporate environment. Additionally, experience with ServiceNow software is preferred. This position offers opportunities for professional growth and development.