Facilities Operations Manager

Bioconsulteurope; City of London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading FM service provider in West London is looking for a Facilities Operations Manager for a 12-month fixed-term contract. You will oversee the effective delivery of engineering and maintenance services across high-end residential sites. The ideal candidate has a strong background in Hard FM and excellent communication skills. This opportunity offers a salary of £50,000 – £60,000 depending on experience, with a start date in January.

Qualifications

• Strong background in Hard FM with experience using CAFM systems.
• Excellent communication, leadership, and motivational skills.
• Experience in high-end residential environments is desirable.

Responsibilities

• Manage Planned Preventive Maintenance (PPM) for high standards.
• Ensure full Health & Safety compliance across the estate.
• Oversee contractor and supplier performance.

Skills

Communication skills

Leadership skills

Experience in Hard FM

Financial awareness

Knowledge of CAFM systems

Job description

Facilities Operations Manager – FM Service Provider – High End Residential – West London – Up to £60,000

Exciting opportunity to work for an established service provider operating across top‑premium residential sites in West London. CBW are currently recruiting for an Operations Manager on a 12‑month fixed‑term contract to oversee the effective delivery of all engineering and maintenance services across the estate.

You will be responsible for overseeing two sites based in West London, supporting the mobilisation of the contracts. The successful candidate will ideally start in January. The client is also open to considering a Junior Facilities Manager who is ready to take the next step in their career.

Hours of Work & Details

• Hours: 08:00 – 17:00
• Days: Monday to Friday (12 days per week working from home)
• Start Date: January
• Contract: 12‑month Fixed Term Contract
• Salary: £50,000 – £60,000 (dependent on experience)

Key Duties & Responsibilities

• Manage Planned Preventive Maintenance (PPM) to ensure assets are maintained to high standards
• Ensure full Health & Safety compliance across the estate
• Oversee contractor and supplier performance to maintain quality service delivery
• Control costs and support effective budget management
• Coordinate reactive maintenance and ensure timely resolution of issues
• Maintain accurate compliance documentation and produce required reports
• Communicate effectively with residents, clients, and stakeholders
• Manage day‑to‑day site and estate operations to ensure a safe and well‑presented environment
• Support emergency preparedness and assist in incident response
• Oversee utility management to promote efficient energy and resource use
• Support compliance with the Building Safety Act and maintain required safety information

Requirements

• Background in Hard FM with strong experience using CAFM systems
• Excellent communication, leadership, and motivational skills
• Experience working within high‑end residential environments (desirable)
• Strong understanding of statutory compliance and contract deliverables
• Demonstrable commercial and financial awareness
• Strong verbal, written, and numerical skills; fully computer literate
• Ability to work effectively with stakeholders at all levels, self‑motivated, proactive, and confident in managing a multi‑disciplinary environment

Please send your CV to Katie at CBW Staffing Solutions for more information.