Facilities Assistant

Link Group; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global financial services company is seeking a Facilities Assistant to provide day-to-day support in maintaining a safe and efficient office environment. The ideal candidate will have 3-5 years of facilities management experience, strong communication skills, and the ability to prioritize tasks effectively. This role involves managing relationships with contractors, ensuring compliance with regulations, and supporting various facilities management projects. Join a diverse and inclusive team that values each member's contribution.

Qualifications

• Minimum 3-5 years experience in the facilities management sector.
• Good verbal and written communication skills.
• Knowledge of local legislation regarding workplace health and safety.

Responsibilities

• Provide day-to-day facilities support and manage external suppliers.
• Ensure compliance with health, safety, and environmental regulations.
• Support facilities management projects and initiatives.

Skills

Communication

Time management

Attention to detail

Customer service

Job description

Overview

The Facilities Assistant provides day‑to‑day facilities support, helping maintain a safe and efficient office environment. The role contributes to a sustainable workplace that aligns with organisational objectives by coordinating building operations, supporting maintenance programmes and managing external suppliers and contractors. The Facilities Assistant ensures compliance with all relevant health, safety and environmental standards, fostering a well‑managed and productive environment for all staff.

Key Accountabilities & Main Responsibilities

Strategic focus:

• Assist with measures and procedures that enable an effective blended working environment.
• Provide support to the Facilities Team and the wider business.
• Support the delivery of facilities management projects, ensuring deadlines and budgets are met.
• Contribute to sustainability initiatives, including energy efficiency, waste reduction and green building practices.
• Ensure properties remain compliant with all relevant health, safety and environmental regulations.

Operational management:

• Supervise daytime cleaning staff and other contractors.
• Welcome visitors and clients, issue passes, maintain visitor logs and accompany guests onsite when required.
• Monitor and report site energy usage in line with sustainability requirements.
• Manage lockers, onsite storage and archiving processes.
• Oversee coffee machines and associated equipment, reporting defects as necessary.
• Maintain staff welfare supplies (tea, coffee, milk, first aid) and restock as required.
• Replenish stationery and printer consumables, conduct stock checks and reorder as needed.
• Monitor and record facilities expenditure.
• Manage meeting rooms, including AV equipment checks, room set‑up and catering/refreshments.
• Manage vendor relationships, ensuring records and service agreements are maintained.
• Handle mail distribution, logging and courier arrangements.

People leadership:

• Work with business leaders to ensure facilities support and initiatives are driving employee experience, well‑being and productivity.
• Promote safety awareness and sustainable practices.
• Commit to personal development.

Governance & risk:

• Provide facilities and health & safety support to other EMEA offices as required.
• Conduct DSE risk assessments and implement reasonable adjustments.
• Act as fire warden and first aider.
• Report and investigate incidents, near misses and hazards; complete monthly inspections and first aid checks.
• Ensure compliance with health & safety and regulatory policies, recording maintenance/servicing requirements and following up on actions.
• Support proactive risk management, including security audits, risk assessments and statutory compliance (CCTV, access control).
• Adhere to MUFG pension & market services policies and procedures.
• Ensure statutory health, safety and environmental regulations for EMEA are met.
• Ensure legislative and audit requirements are met on site.

The above list of key accountabilities is not exhaustive and may change from time‑to‑time based on business needs.

Experience & Personal Attributes

• Minimum 3‑5 years experience in the facilities management sector.
• Ability to communicate with team members, senior management, staff and visitors at all levels.
• Ability to manage time, prioritise and plan work.
• Attention to detail.
• Ability to adapt to frequently and rapidly changing situations and priorities.
• Knowledge of local legislation relevant to the position, particularly with regard to workplace health and safety.
• Good verbal and written skills.
• Strong customer service ethic.
• First aid, fire warden and DSE assessor experience desirable.

Company Information

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world‑class outcomes and experiences.

Our people function is dedicated to fostering positive outcomes for our team, clients and communities. We develop strategic initiatives to make MUFG Pension & Market Services a place where people can belong, thrive and succeed together. We promote an inclusive culture where differences are valued and support flexible working. Diversity drives innovation, which in turn drives growth.

We treat everyone fairly and equitably, regardless of diverse characteristics. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.