F&B Operations Leader – Guest Experience

Metropolitan Casinos; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A high-end gaming venue in Greater London is seeking an Assistant Food & Beverage Manager to ensure optimal operations of food and beverage departments. The ideal candidate is guest-obsessed, possesses strong leadership skills, and has solid financial understanding. Responsibilities include assisting in operations, ensuring staff training, and maximizing profitability. Flexible scheduling is required, and the role demands proactive engagement in creating outstanding guest experiences.

Benefits

50% off food and beverages in venues

Extensive Rewards platform

Company Sick Pay

Company Pension

Life Assurance

Employee health and wellbeing services

Virtual GP Services

Qualifications

• Experience in managing large, fast-paced multi-faceted operations.
• A good knowledge of service standards relating to food and beverages.
• Personal Licence Holder.

Responsibilities

• Assist in efficient operation of all F&B departments.
• Ensure all F&B staff have the training and resources to complete their duties.
• Maximise profitability and ensure security of revenues and stocks.

Skills

Guest service skills

Leadership

Operational standards

Financial acumen

Team management

Job description

A high-end gaming venue in Greater London is seeking an Assistant Food & Beverage Manager to ensure optimal operations of food and beverage departments. The ideal candidate is guest-obsessed, possesses strong leadership skills, and has solid financial understanding. Responsibilities include assisting in operations, ensuring staff training, and maximizing profitability. Flexible scheduling is required, and the role demands proactive engagement in creating outstanding guest experiences.