What you’ll be doing
F&B Event Manager Hospitality, Exhibitions Centre, NEC, Birmingham – Full‑time / Permanent. £42.5k+ plus benefits including healthcare, wellbeing support, 23 days annual leave + bank holidays, life assurance, meals on duty and more.
The role is responsible for planning and delivering exceptional food and beverage operations across retail outlets during events, managing teams, coordinating with suppliers and event organisers, and ensuring all retail F&B offerings meet commercial targets, brand standards, and guest experience expectations.
Key Responsibilities
- Develop and execute business plans to achieve LFL growth and exceed revenue and contribution targets.
- Coach and support F&B Event Leads to maximise business area performance and develop their teams.
- Empower F&B Event Leads and other team members to achieve their KPIs and maintain high standards.
- Constantly focus on improving quality of delivery, customer experience, operational efficiency, and cost control.
- Take ownership for implementing new initiatives that drive sales, improve operational efficiency, control costs, and enhance guest experience.
- Monitor performance. Manage P&L, budgets, sales forecasting, and other KPIs to deliver operational excellence and enhance profitability.
- Ensure operational areas meet health & safety standards, comply with licensing policies and law.
- Create a positive and engaging working environment/culture to attract, recruit and retain the best talent.
- Maintain SOP standards in the operational area.
- Interact effectively and build positive relationships with all stakeholders.
- Provide support/cover to other roles in the business/venues during quiet periods.
Skills and Experience
- Demonstrable leadership experience in an operational role, preferably within a similar environment.
- Strong commercial acumen – proven ability to identify and implement commercial opportunities and manage costs.
- Passionate about delivering amazing experiences for guests and upholding standards.
- Experience in budgeting, forecasting and financial analysis.
- A track record of leading and developing high‑performing teams.
- Ability to work in a fast‑paced environment, handle multiple priorities and excel under pressure.
- Strong problem‑solving, decision‑making and organisational skills.
What you’ll get in return
- Competitive salary with bonus and full company benefits.
- 23 days annual leave plus bank holidays, birthday off, and holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: additional leave after maternity leave, day off for baby’s first birthday, enhanced family leave.
- Perks & discounts: shopping, entertainment, travel discounts, 20% off Nuffield Health, 10% off PureGym.
- Financial wellbeing: pension scheme, life assurance, preferred rates on salary finance products.
- Development opportunities: professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us
Levy UK & Ireland is part of Compass Group, the world’s largest catering company and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. We are proud to be an equal‑opportunity employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.