Eye Care Retail Assistant - Optics & Customer Experience

The Boots Company PLC; City of London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading retail company in the City of London seeks a Retail Assistant to enhance customer experience and support the store team. Your responsibilities will include assisting with eye-care services, maintaining shop standards, and building customer relationships. Passion for customer care and a willingness to learn are essential. The role offers comprehensive training and various employee benefits, including bonuses and discounts.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical career development

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

24/7 counselling and support

Qualifications

• No previous experience required, but retail or clinical exposure is advantageous.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail company in the City of London seeks a Retail Assistant to enhance customer experience and support the store team. Your responsibilities will include assisting with eye-care services, maintaining shop standards, and building customer relationships. Passion for customer care and a willingness to learn are essential. The role offers comprehensive training and various employee benefits, including bonuses and discounts.