Extra Care & Sheltered Housing Specialist

K2 Net; United Kingdom; On-site; GBP 34,000; Full time

Job summary

A housing service provider in Stoke on Trent is looking for a dedicated professional to deliver neighbourhood services in their sheltered and Extra Care villages. The role focuses on supporting residents to live safely and independently while ensuring high standards of customer service. Applicants should have significant experience in neighbourhood services, strong communication abilities, and be flexible in adapting to changing situations. Competitive salary and fixed-term contract offered.

Qualifications

• Significant experience in delivering neighbourhood services.
• Ideally, experience in supported housing environment.
• Knowledge of housing legislation and regulations.

Responsibilities

• Ensure smooth operation of neighbourhood models in Extra Care and Sheltered Villages.
• Support residents for safe and independent living.
• Conduct risk assessments before tenancy and for changing needs.
• Regularly visit residents to check on needs and equipment.
• Collaborate with teams to maintain facilities.
• Lead new projects that benefit residents and the community.

Skills

Delivering neighbourhood services

Customer service

Communication

Flexibility

Emotional resilience

Education

Housing-related qualification or willingness to work towards one

Job description

A housing service provider in Stoke on Trent is looking for a dedicated professional to deliver neighbourhood services in their sheltered and Extra Care villages. The role focuses on supporting residents to live safely and independently while ensuring high standards of customer service. Applicants should have significant experience in neighbourhood services, strong communication abilities, and be flexible in adapting to changing situations. Competitive salary and fixed-term contract offered.