External Account Manager

Tarmac Ltd; Snodland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction firm in Snodland seeks an External Account Manager to oversee key accounts for Asphalt. The role involves implementing strategies to meet financial targets, maintaining client relationships, and fostering growth. Candidates should have a strong commercial understanding, excellent negotiation skills, and experience in managing customer accounts. This full-time position offers competitive rewards, development opportunities, and a supportive work environment.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Access to discounts on retailers

Employee Assistance helpline

Training and development opportunities

Qualifications

• Proven track record of managing customer accounts.
• Ability to work cross-functionally.
• Experience using commercial tools and forecasts.

Responsibilities

• Implementing account portfolio strategy.
• Achieving monthly and annual customer account targets.
• Building and maintaining strong client relationships.

Skills

Account management

Commercial understanding

Influencing skills

Negotiation skills

Market understanding

Job description

# External Account Manager### Job Introduction**External Account Manager – Asphalt**, where your expertise will help shape customer relationships and deliver exceptional results.As an External Account Manager, you’ll be responsible for maintaining price, volume, and profitability for key accounts within Asphalt. You’ll work closely with internal teams and customers to ensure account requirements are met, while driving growth and promoting value-added products.This is a full-time role offering a dynamic and rewarding opportunity to make a real impact.---### **What You’ll Be Doing**Your day-to-day responsibilities will include:* Implementing Account Portfolio strategy* Delivering financial targets as set by Business Unit (BU) and Regional management* Achieving required Customer Account targets on a monthly and annual basis* Delivering Value Added Product targets as set by BU and Regional management* Supporting Major Project Managers in delivery of regional major/significant bid and tender processes* Building and maintaining strong client relationships and identifying new opportunities* Ensuring customer portfolio satisfaction measures are consistently exceeded* Completing account plans to a high standard and clearly identifying customer objectives* Supporting senior management in improving OTIF (On Time In Full) performance---### **What We’re Looking For**We’re seeking someone who can demonstrate:* A proven track record of adding value and managing customer accounts* Strong commercial understanding and ability to work cross-functionally* Experience using commercial tools and forecasts* Excellent influencing, negotiation, and change management skills* Understanding of regional markets and competitive landscapes* High level of drive and determination* Ability to identify customer needs and build comprehensive solutionsFormal qualifications are not essential, but relevant experience is required.---### **Behaviours That Drive Success*** Communicates effectively* Demonstrates resilience* Manages conflict* Values differences* Drives results* Optimises work* Assumes accountability* Makes quality decisions---* Be part of a forward-thinking, customer-focused team* Work in a role where you’ll have autonomy and influence* Opportunities for career development and progression* Competitive rewards and benefits---**Key Stakeholders:** Internal: Commercial Director, Strategic Account Managers, Operations Director, Technical and Sales Managers External: Account portfolio and potential customers**Why Tarmac**We don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:* Bonus scheme* Enhanced holiday entitlement* Contributory pension scheme* Access to the Tarmac Reward website with discounts on retailers, holidays, etc.* Access to our Employee Assistance helpline for free and confidential advice* Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause* Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. **Tarmac, a CRH company, is an equal opportunity employer.** We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.**#Tarmac #TarmacCareers #ExternalAccountManager #Sales #LI-KM1**Tarmac Trading LimitedTarmac Trading Limited### Attached documents| | || --- | --- || Salary | Excellent Salary + Bonus + Benefits || Frequency | Annual || Job Reference | tarmac/TP/119/7455 || Contract Type | Permanent || Closing Date | 05 January, 2026 || Job Category | Customer Services and Commercial || Business Unit | South East || Location | Snodland, United Kingdom || Posted on | 22 December, 2025 || OpenStreetMap contributorsDirections to### Spread the word