Executive IT Support — White-Glove, Enterprise Systems

Ingram Micro; Milton Keynes; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company in Milton Keynes is seeking a Technical Support professional to provide white-glove support to executive leadership teams. This role involves monitoring and troubleshooting various IT solutions. Candidates should have a minimum of five years' experience in technical roles, including expertise in PC repair and knowledge of network security. Competitive compensation and comprehensive training are provided.

Benefits

Competitive base salary

Commission opportunities

Market-leading incentives programme

Career development access

Qualifications

• Minimum five years’ experience in technical support with focus on executive leaders.
• Experience with PC and laptop repair.
• Ability to lift a minimum of 50 lbs.

Responsibilities

• Provide technical support to executive leadership teams.
• Monitor, troubleshoot, and maintain IT solutions.
• Assist in network and server deployment.

Skills

Technical support

Network security

Desktop troubleshooting

Microsoft Product Suite

Active Directory

Azure AD

Education

Two-year college degree or equivalent experience

High school diploma with 8 years functional experience

Tools

Microsoft Intune

Endpoint Management

Job description

A leading technology company in Milton Keynes is seeking a Technical Support professional to provide white-glove support to executive leadership teams. This role involves monitoring and troubleshooting various IT solutions. Candidates should have a minimum of five years' experience in technical roles, including expertise in PC repair and knowledge of network security. Competitive compensation and comprehensive training are provided.