Evening Shift Leader - Customer Experience & Team Coach

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular food retailer in the United Kingdom seeks a Shift Manager for evenings. In this role, you'll lead a team to provide exceptional customer service, manage shop operations, and ensure a welcoming environment. Ideal candidates will have previous supervisory experience and a passion for customer engagement. We offer competitive pay, generous discounts, and a supportive work culture focused on inclusivity and teamwork. Join us and be part of a team that loves to deliver great experiences.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Supportive of an inclusive culture.

Responsibilities

• Inspire the team to deliver excellent results.
• Serve customers in a fast and friendly manner.
• Ensure shop is clean and well-stocked.

Skills

Customer service excellence

Team leadership

Reliability

Job description

A popular food retailer in the United Kingdom seeks a Shift Manager for evenings. In this role, you'll lead a team to provide exceptional customer service, manage shop operations, and ensure a welcoming environment. Ideal candidates will have previous supervisory experience and a passion for customer engagement. We offer competitive pay, generous discounts, and a supportive work culture focused on inclusivity and teamwork. Join us and be part of a team that loves to deliver great experiences.