EPOS Support Engineer — Hybrid with Remote Weekend Day

Taishi Consulting; High Wycombe; On-site; GBP 27,000 - 30,000; Full time

Job summary

A technology support firm in High Wycombe is looking for an experienced EPOS Technical Support Engineer. This role involves providing remote support to EPOS system users, diagnosing issues, and assisting in system implementation tasks. The ideal candidate has an EPOS or IT background and excellent customer skills. The position is full-time with a need for a 5-day office presence, with potential for flexible arrangements.

Qualifications

• Experience in EPOS or IT positions is essential.
• Strong customer service orientation required.
• Experience in retail is a plus.

Responsibilities

• Provide first-line remote support to EPOS system users.
• Diagnose and rectify issues meeting user expectations.
• Assist in remote EPOS system implementation tasks.

Skills

EPOS or IT background

Excellent customer skills

Retail experience

Job description

A technology support firm in High Wycombe is looking for an experienced EPOS Technical Support Engineer. This role involves providing remote support to EPOS system users, diagnosing issues, and assisting in system implementation tasks. The ideal candidate has an EPOS or IT background and excellent customer skills. The position is full-time with a need for a 5-day office presence, with potential for flexible arrangements.