Engineering Delivery Manager
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Bango enables content providers to reach more paying customers through global partnerships. Bango revolutionised the monetisation of digital content and services by opening up online payments to mobile phone users worldwide. Today, the Digital Vending Machine drives rapid growth in the subscriptions economy, powering choice and control for subscribers. The world’s largest content providers, including Amazon, Google and Microsoft, trust Bango technology to reach subscribers everywhere. Bango, where people subscribe.
Role
At Bango, the Engineering Delivery Manager (EDM) owns the delivery outcomes for one or more engineering teams, ensuring that priorities, plans, and progress are clear, credible, and delivered as committed. The EDM builds and sustains high‑performing teams, aligns work with business priorities, and maintains a consistent, trusted delivery narrative across the organisation. The EDM is accountable for engineering deliverables, working closely with Tech Leads, Product Management, and other EDMs to ensure delivery is on time, in scope and to agreed quality.
Responsibilities
- Lead one or more engineering teams, line‑managing engineers directly and supporting the development of all contributors within their delivery scope.
- Build team capability by setting clear expectations, providing coaching and feedback, and working with other line managers to recognise contributions, address skill gaps, and develop talent.
- Own delivery outcomes, ensuring priorities, plans, and progress are clear, credible and delivered as committed with changes managed transparently and stakeholders able to self‑serve up‑to‑date information.
- Provide air cover for the team by filtering and prioritising incoming requests, maintaining focus, and surfacing urgent opportunities or risks in a controlled, transparent way.
- Work with Product Management and Tech Leads to align delivery priorities with business objectives, balance scope, time and quality, and ensure technical decisions remain sustainable and supportable.
- Identify and manage risks and dependencies across teams, escalating in time for effective resolution and coordinating mitigation strategies with relevant stakeholders.
- Drive continuous improvement in delivery processes, tools and ways of working, sharing successful practices across EDMs to create consistency and raise performance across engineering.
- Collaborate with other EDMs, Tech Leads and functional managers to align leadership approaches, share effective practices and present a consistent leadership voice across engineering.
- Maintain strong cultural stewardship, modelling Bango’s values in leadership and decision‑making, and shaping an environment where collaboration, openness and respectful challenge are part of everyday work.
Essentials
- Proven experience in an engineering leadership role or clear demonstration of the skills, behaviours and understanding needed to succeed as an EDM gained through roles such as Tech Lead, Senior Engineer or equivalent.
- Ability to lead multi‑disciplinary engineering teams, including line management and professional development of engineers or clear evidence of readiness to take on these responsibilities.
- Proven track record or strong potential to deliver complex technical projects to agreed time, scope and quality, with clear and proactive management of expectations across stakeholders.
- Strong ability to build and maintain alignment across engineering, product and other business functions, including filtering and prioritising requests to protect delivery focus.
- Proactive in identifying and resolving delivery risks and dependencies before they impact outcomes.
- Sufficient technical literacy to validate approaches, assess trade‑offs and uphold engineering principles while working in partnership with the Tech Lead as the technical authority.
- Experience or clear aptitude for driving continuous improvement in delivery processes, tools and ways of working, and sharing good practice to raise performance across teams.
- Skilled communicator with the ability to adapt style for different audiences, from engineers to senior stakeholders, and to maintain trust in high‑pressure situations.
- Highly organised, with the ability to balance multiple priorities, make evidence‑based decisions and maintain delivery momentum.
- Models organisational values and fosters a collaborative, open and high‑performance culture.
Desirables
- Experience in leading cross‑border projects across multiple time zones and different business cultures.
- Understanding of mobile network operator charging APIs and flows.
- Understanding of merchant resale/bundling APIs and flows.
- Flexibility for occasional international travel.
- Background in the Telco or Fintech industry.
- Experience working with cloud computing platforms such as AWS, Azure or GCP, along with container orchestration or serverless systems.
Benefits
- A friendly, informal working environment
- Your own Bango buddy to help you settle in
- Bendi‑time (flexible working hours)
- Bango social events
- Choose your own headphones, keyboard & mouse
- Generous share option scheme
- Private Medical Insurance
- Health Cash Plan
- 25 days holiday a year increasing to 28 days with 4 years service
- Cycle to work, gym discount
- Weekly Pilates & Yoga classes (virtual)
- Financial support for employee activity groups and charitable activities
- Free fruit, drinks and snacks, limitless tea, coffee and good quality espressos
- Company branded hoodie to keep you happy and comfortable
- Group personal pension scheme
- Life assurance
- Employee Assistance Program
- 1Password
- Income Protection
- Bango branded Chillys bottle and coffee cup
Interested
We would love to hear from you!
Location
UK – Cambridge
Department
Engineering
Job Title
Engineering Delivery Manager