Employment Consultant

GenU Training; Liverpool; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

A leading disability employment services provider is seeking an Employment Coach in Liverpool. This role involves consulting with individuals with disabilities to help them find meaningful employment. Candidates should possess strong communication skills, multitasking abilities, and experience in customer service. The organization offers flexible work arrangements, generous leave policies, and a supportive environment that values diversity. This position provides the chance to make a real impact on lives while enjoying a range of benefits.

Benefits

University Study Discount

Salary packaging benefits

Purchased leave options

Extra leave

Flexibility in work hours

Discounts at retailers

Wellbeing support

Referral bonus

Qualifications

• Build trust and lasting relationships with participants.
• Keep on top of plans, records, and deadlines efficiently.
• Collaborate effectively with employers, colleagues, and community partners.

Responsibilities

• Consult with people with disabilities to help them find meaningful work.
• Create personalised career plans for participants.
• Link participants with necessary training and supports.
• Build strong local networks for job opportunities.

Skills

Great communication

Organised multitasking

Team player

Experience in customer service

Proficiency in Microsoft Office

Education

NDIS Worker Screening Check

Tools

Case management systems

Job description

Employment Coach

Location: Liverpool
Salary: $65,957 - $87,827 + Superannuation + NFP salary packaging benefits
Employment status: Full Time Permanent – Hybrid/ Part time/Job Share available

Hey you!

Matchworks are looking for a supportive and outgoing Employment Coach to consult with people with disability and support them to find meaningful work, build skills and thrive in their workplaces.

At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services.

We're open to flexible hours, part-time, or job share arrangements – because great people thrive in different ways.

What you’ll do

• Get to know participants’ strengths and goals, then match them with the right job opportunities.
• Create personalised career plans and coach participants to build skills and confidence.
• Link participants with training, health, and community supports for long-term success.
• Build strong local networks to open more doors for jobseekers.

What you’ll bring

• Great communication as someone who can build trust and lasting relationships.
• Organised multitasking skills as someone who can keep on top of plans, records, and deadlines.
• Great skills as a team player who works well with employers, colleagues, and community partners.
• Experience in a customer service, recruitment or employment consultancy setting.
• Proficiency in Microsoft Office and case management systems.
• NDIS Worker Screening Check and Orientation Module Certificate (we will help guide you through this).

Why you’ll love working at genU and Matchworks

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• University Study Discount – 25% fee reduction for undergraduate and postgraduate courses at Torrens University
• Salary packaging – up to $15,900 tax‑free plus meal/entertainment benefits
• Purchased leave options – ability to buy additional annual leave to support work‑life balance and flexibility
• Extra leave – 13 days of personal leave and 10 wellbeing days per year
• Flexibility – full time, part time, or job share plus hybrid working
• Discounts – savings at 450+ retailers including Coles, Woolworths & JB Hi‑Fi
• Wellbeing support – 24/7 access to a holistic employee assistance program
• Referral bonus – bring great people with you and be rewarded

Ready to make a difference?

Click apply to complete your application. Don’t wait to apply – we are reviewing applications as they come in.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact [e-mail] or Duncan on 03 5249 6105.