Hybrid Delivery Manager: End-to-End Change Leader

Thames Water Utilities Limited; Swindon; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A major water utility serving the UK is seeking a Delivery Manager to lead impactful change initiatives. You will work closely with process owners and stakeholders to implement solutions that enhance customer support. The ideal candidate will have experience in managing transformation projects, be skilled in stakeholder relationships, and possess strong analytical abilities. Offering a competitive salary of £47,000, this hybrid role includes benefits like 26 days of holiday and access to wellness programs.

Benefits

26 days holiday

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Proven track record in delivering change and initiatives.
• Strong analysis and problem-solving skills.
• Ability to influence and build relationships across departments.

Responsibilities

• Lead the end-to-end delivery of change initiatives.
• Shape customer-first solutions through clear analysis.
• Translate user needs into prioritised requirements.

Skills

Customer-centred approach

Stakeholder management

Microsoft Office skills

Requirements discovery

Cross-functional teamwork

Job description

A major water utility serving the UK is seeking a Delivery Manager to lead impactful change initiatives. You will work closely with process owners and stakeholders to implement solutions that enhance customer support. The ideal candidate will have experience in managing transformation projects, be skilled in stakeholder relationships, and possess strong analytical abilities. Offering a competitive salary of £47,000, this hybrid role includes benefits like 26 days of holiday and access to wellness programs.