Quality Assurance Champion – Stadium Crowd Safety

Kick It Out; Wembley; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading sports organization is seeking a Casual Quality Assurance Team Member to work at the iconic Wembley Stadium. The successful candidate will collaborate with the Crowd Safety Team, ensuring adherence to safety, security, and customer service quality standards. Responsibilities include coaching staff, monitoring quality assurance, and participating in post-event evaluations. This casual role involves working late evenings and weekends during events, and is ideal for those with a Level 3 Spectator Safety qualification. Competitive pay with growth opportunities is offered.

Benefits

Competitive rate of pay

Opportunities for development

Access to top facilities

Qualifications

• Minimum Level 3 Spectator Safety qualified.
• Operational experience required.
• Experience in quality assurance is desirable.

Responsibilities

• Support adherence to internal policies and procedures.
• Work collaboratively with operational teams.
• Coach, develop and mentor staff on quality procedures.
• Participate in post-event evaluations.

Skills

Excellent communication

Excellent organisational skills

Attention to detail

Interpersonal skills

Proficiency in Microsoft Office

Education

Level 3 Spectator Safety qualification

Job description

A leading sports organization is seeking a Casual Quality Assurance Team Member to work at the iconic Wembley Stadium. The successful candidate will collaborate with the Crowd Safety Team, ensuring adherence to safety, security, and customer service quality standards. Responsibilities include coaching staff, monitoring quality assurance, and participating in post-event evaluations. This casual role involves working late evenings and weekends during events, and is ideal for those with a Level 3 Spectator Safety qualification. Competitive pay with growth opportunities is offered.