FOH Assistant

Klondyke Group; Scotland; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A garden centre in Scotland is looking for a Part Time Permanent Front of House Assistant. The role involves providing excellent customer service, taking orders, and serving food and drinks. You will need to maintain the front of house, process payments, and assist in cleaning. Successful candidates will be friendly with strong communication skills and a love for customer service. The position requires flexibility with shifts, including weekends, and offers competitive pay and benefits such as generous staff discounts and annual leave.

Benefits

Competitive rates of pay

Healthy work/life balance with no evening work

Access to retail and lifestyle discounts

Health Cash Plans

Generous staff discounts

6 weeks Annual Leave

Free Parking

Qualifications

• Friendly with an engaging personality and a genuine love for customer service.
• Strong customer service skills.
• Excellent communication skills.
• Hardworking and able to work efficiently under pressure.

Responsibilities

• Provide excellent customer service and take orders.
• Set up and maintain the front of house to company standards.
• Present menus and serve food and beverages.
• Deliver meals to customers at their tables.
• Processing payments.
• Perform basic cleaning tasks.

Skills

Customer service skills

Communication skills

Teamwork

Shift flexibility

Ability to work under pressure

Job description

We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Garden Wise Garden Centre.

Our competitive rate of pay ranges from £10 to £12.25 per Hour dependent on age.

The hours for this role are 24 per week over 4days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

• Set up and maintain the front of house and counters each day to our company standards
• Presenting menus, serving, and helping customers select food and beverage by offering suggestions
• Providing Counter Service and preparing beverages.
• Deliver our Chef prepared meals to customers at their tables
• Preparing restaurant tables with special attention to hygiene and cleanliness
• Processing payment at electronic till points
• Performing basic cleaning tasks as needed
• Closing front of house areas each day to our company standards
• May be required to assistwith back of house duties

What makes you our perfect Front of House Assistant?

• Friendly, with an engaging personality and a genuine love for customer service.

• Barista experience preferred but not essential as full training will be given
• Strong customer service skills.
• Excellent communication skills.
• Great teamwork.
• Hardworking
• Shift flexibility including weekends.
• The ability to work well and efficiently under pressure.

The benefits!

• Competitive rates of pay
• Healthy work/life balance with no evening work
• Access to 100s of retail and lifestyle experiences and discounts
• Health Cash Plans
• Generous staff discounts
• 6 weeks Annual Leave per year
• Free Parking

Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.