Front of House Assistant

Wilson Vale; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An established contract caterer in London is seeking a Front of House Assistant to join their team. This permanent full-time role involves delivering high-quality service across fine dining, buffet, and café offerings while maintaining excellent presentation standards. The ideal candidate will be reliable, flexible, and possess customer service experience. Offering opportunities for career development, a fun working environment, and a commitment to work-life balance, this position is perfect for someone looking to grow within the catering industry.

Benefits

Work-life balance

Career development opportunities

Craft Works training programme

Paid training

Employee Assistance Programme

Online employee benefits scheme

Birthday off after 1 year's service

Enhanced Maternity Pay

Qualifications

• Experience in a customer-focused role preferred.
• Ability to maintain high standards of presentation.
• Flexibility to work in both front and back of house.

Responsibilities

• Deliver high-quality service across food offerings.
• Maintain cleaning and presentation of areas.
• Support client functions and café service.

Skills

Customer service

Flexibility

Professionalism

Job description

We are currently recruiting for a Front of House Assistant to join our team at one of our workplace restaurants in London, EC2N 4BQ.

This is a permanent, full-time role working 40 hours per week, Monday to Friday, 7:00am to 3:30pm. There is also the opportunity for overtime with evening events.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.

The role involves delivering high-quality service across fine dining, buffet lunches, and café food service, as well as supporting client and evening functions when required. Key responsibilities include the daily cleaning and maintenance of five coffee machines, replenishing free-issue biscuits and fruit, servicing client meeting rooms, and assisting with working lunches and both formal and informal buffets. The role also supports breakfast and lunch café service, serving customers and assisting the café team on an ad hoc basis, while consistently maintaining excellent standards of presentation, service, and customer care across all food and beverage offerings.

As our Front of House Assistant, you will:

• Have flexibility to work both front and back of house
• Ideally have experience working in a similar environment
• Have experience in a customer focused role
• Maintain a professional approach
• Be able to maintain the presentation of servery areas at all times

WILSON VALE PERKS:

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works – Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme- your wellbeing is very important to us
• Online employee benefits scheme -monetary savings on everyday items!
• Your Birthday off every year after 1 years’ service.
• Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice