Customer Service Assistant

Northgate Vehicle Hire Careers; Liverpool; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading vehicle rental service in Liverpool is seeking a Customer Service Assistant for a part-time role at the airport. The responsibilities include delivering world-class service, maximizing sales opportunities, and working effectively in a team. Ideal candidates should be self-motivated, flexible, and passionate about customer service. Benefits include free parking, bonus schemes, wellbeing support, and more. Apply now to join a dynamic team and make a lasting impact.

Benefits

Free parking

Bonus scheme

Wellbeing support (EAP)

Staff discount

Travel discount

Life assurance

Pension

Cash back health cash plan

Qualifications

• Passion for working in a team.
• Ability to adapt to a fast-paced environment.
• Self-motivated, enthusiastic, and professional.

Responsibilities

• Deliver world-class service experience for every customer.
• Maximize sales opportunities using service skills and product knowledge.
• Demonstrate positive personal behaviors and a can-do attitude.
• Work independently or as part of a team.

Skills

Teamwork

Flexibility

Self-motivation

Customer service skills

Job description

Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, cash back health cash plan (dental, optical, medical, health and fitness discounts)

Description & Requirements

Customer Service Assistant - Liverpool Airport

Permanent, Part Time - 12-18 hours per week, set days to be discussed between 0400-2300

Your Responsibilities:

• Deliver an individualised world class service experience for every customer
• Maximise sales opportunities using world class service skills and knowledge of products and promotions
• Demonstrate positive personal behaviours and a can-do attitude
• Work independently or as part of a team to achieve operational standards across the store

What You Need:

• Passion about working in a team
• Flexibility to adapt to the fast-paced environment
• Self-motivation, enthusiasm, and professionalism

Why Choose World Duty Free:

At World Duty Free, we believe in nurturing our talent. You will receive comprehensive training and support to thrive in your new role. As a Customer Service Assistant, you'll have the opportunity to lead by example and make a lasting impact on our team and customers.

Ready to lead the way and take on this exciting opportunity? Apply now and become a valued member of the World Duty Free team!

We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/

The application process:

After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!

At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.