Support Services Manager - Care Planning & Audits Hybrid

Believecare; Preston; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A dedicated care provider in Preston is seeking staff that embody their core values of individuality, citizenship, and choice. This role involves conducting audits, managing staff rotas, ensuring compliance through training, and direct support to individuals. Flexible working hours, including the option to work from home, are provided. The company emphasizes professional development and team dynamics, and it is accredited as a Real Living Wage employer offering additional benefits for staff.

Benefits

Flexible working arrangements

Investment in training and professional development

Accredited as a Real Living Wage employer

Discounted company caravan

Employee Assistance lines

Responsibilities

• Conduct audits and spot-checks to maintain service quality.
• Develop and manage staff rotas.
• Ensure compliance through training, supervision, and appraisals.
• Create support plans and risk assessments.
• Participate in planning and transitioning new individuals into the service.
• Handle on-call duties as required.
• Provide direct support to individuals during shifts.
• Review accidents and incidents to improve safety protocols.
• Cover shifts during staff sickness or absence.
• Offer ad-hoc support to the team as needed.
• Lead and mentor senior support workers, deputy team leaders, and team leaders.

Job description

A dedicated care provider in Preston is seeking staff that embody their core values of individuality, citizenship, and choice. This role involves conducting audits, managing staff rotas, ensuring compliance through training, and direct support to individuals. Flexible working hours, including the option to work from home, are provided. The company emphasizes professional development and team dynamics, and it is accredited as a Real Living Wage employer offering additional benefits for staff.