AML Operations Team Lead

Mesh-AI Limited; Manchester; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading financial services company based in Manchester is seeking an experienced leader to manage AML operations. You will oversee a team, ensuring compliance and effective processes in a UK FCA-regulated environment. The ideal candidate has a proven track record in financial crime operations, strong analytical skills, and a relevant degree. This role offers a hybrid working model, employee development budget, and various other benefits to promote a healthy work culture.

Benefits

Employee Development Budget of £1,700

Hybrid working with in-office days twice a week

28 days + Bank Holidays holiday per year

One day birthday leave and gift voucher

Company stakeholder pension with minimum employer contribution of 5%

Qualifications

• Proven track record of managing AML/financial crime operational teams within a UK FCA-regulated financial institution.
• Hands-on experience managing the end-to-end Suspicious Activity Reporting (SAR) process.
• Excellent analytical and communication skills with strong attention to detail.

Responsibilities

• Lead and manage a team of AML operations analysts, ensuring clear goals and feedback.
• Oversee daily AML operations including KYC, sanctions screening, and transaction monitoring.
• Identify areas of improvement and develop financial crime procedures.

Skills

Team management

Compliance understanding

Analytical skills

Stakeholder management

Education

Bachelor's degree in finance, business, law, or related discipline

Relevant professional certification (e.g. CAMS, ICA Diploma)

Tools

KYC tools

Transaction monitoring platforms

Job description

Overview

Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global +150 trillion euro market. Raisin works with over 300 banks. Today, the platform holds over 75 billion euros in assets from around one million customers which have accrued over 5 billion euros in interest with their investments.

Team Our AML Operations team plays a key role early in the customer journey - ensuring safe and compliant onboarding to our platform. We’re looking for an experienced leader to guide a team of 9 analysts, someone who brings not just operational know-how, but a broader vision for how AML can continuously evolve. If you're passionate and experienced in developing people, strengthening processes, and navigating the complexity of a UK FCA-regulated environment, this is your opportunity to shape a function that sits at the heart of our business.

Your Responsibilities

Team & Stakeholder Leadership

• Lead and manage a team of AML operations analysts, setting clear goals, providing constructive feedback, and supporting continuous professional development.
• Ensure clear work allocation, tracking, and prioritisation across the AML Operations team, with visibility of progress, risks, and ownership.
• Identify, assess, and escalate financial crime risks appropriately to the MLRO or Senior Management, working proactively to propose and implement effective mitigation strategies.
• Promote a culture of integrity, professionalism, and ethical conduct across all areas of financial crime operations.

Operational Execution & Oversight

• Oversee daily AML operations including KYC (Know Your Customer), PEPS / Sanctions / Adverse Media screening, transaction monitoring activities, and Suspicious Activity Reporting (SARs) ensuring timely high-quality execution with clear end-to-end ownership and sound risk-based decision-making.
• Ensure the consistent application of customer due diligence (CDD) and enhanced due diligence (EDD) standards in line with regulatory requirements and industry best practices (e.g. JMLSG, FCA reviews).
• Manage and review the end-to-end process of Suspicious Activity Reporting (SAR), including quality assurance and timely submissions to the UK’s National Crime Agency (NCA).
• Conduct quality assurance reviews of KYC files to ensure strict compliance with AML regulations and legal requirements.
• Oversee the use of third-party KYC, sanctions screening, and transaction monitoring platforms to support due diligence and ongoing monitoring processes, and identifying improvement areas (if necessary).

Innovation & Process Improvements

• Proactively identify areas of improvement and confidently develop or improve financial crime procedures suited for a fast-paced and dynamic environment, incl. leading small change projects.
• Foster strong cross-functional collaboration with second line functions, legal, compliance, and technology teams to enhance operational effectiveness and risk management.
• Serve as a subject matter expert on UK financial crime legislation and regulatory obligations, including POCA, the Money Laundering Regulations, the Terrorism Act, and the JMLSG guidance, demonstrating a strong and practical understanding of how these apply to day-to-day AML operations and stay abreast of industry developments, regulatory changes, and emerging financial crime trends, and disseminate relevant insights across the team and wider business.

Your Profile

• Proven track record of managing AML/financial crime operational teams within a UK FCA-regulated financial institution (this role is suitable for experienced leaders in the area).
• Bachelor's degree in finance, business, law, or a related discipline. A relevant professional certification (e.g. CAMS, ICA Diploma, or equivalent) is highly desirable.
• Proven hands-on experience managing the end-to-end Suspicious Activity Reporting (SAR) process, including investigation, decision-making and timely submission to law enforcement.
• Hands-on experience with third-party tools for KYC, sanctions screening, and transaction monitoring.
• Experience in having implemented change processes or change projects successfully, for example in regards to the tools/platforms used for daily operations.
• Strong analytical and communication skills, with exceptional attention to detail and a structured approach to risk assessment and reporting.
• Demonstrated ability to work independently, manage competing priorities, and meet high standards under pressure in a rapidly changing environment.
• Excellent interpersonal and stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
• A proactive and forward-thinking mindset, committed to continuous improvement and excellence in AML operations.

Join our mission

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

Benefits

• Employee Development Budget of £1,700 and 4 full training days per year.
• Breakfast, snacks, daily fresh fruit and drinks are available.
• Hybrid working with in-office days twice a week; Wednesday is the core day.
• 28 days + Bank Holidays of holiday per year.
• One day birthday leave and gift voucher to celebrate your birthday.
• Company stakeholder pension with a minimum employer contribution of 5%.
• Annual retreats in exciting European cities and other team-building events.

We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

For job-related actions, please proceed through the official Raisin career page.