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AR/VR SDK Support Engineer — B2B Solutions Lead

Pangleglobal

Greater London

On-site

GBP 40,000 - GBP 60,000

Full time

Today
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Job summary

A global leader in immersive technology is seeking an SDK Support Engineer to enhance their AR/VR team. The role involves supporting the development of new optical modules, collaborating with various teams, and providing technical support to B2B clients. Applicants should have a Bachelor's degree and at least 3 years of experience in SDK development for consumer electronics, alongside strong communication and problem-solving skills. This is a full-time role based in Greater London.

Qualifications

  • 3+ years experience working as a SDK engineer or technical support role for consumer electronics.
  • Proven experience in SDK development and mobile app/game optimization.
  • Experience in software project management or software technical support.

Responsibilities

  • Work with multiple teams to ensure key deliverables of PICO B2B projects are met.
  • Take ownership of SDK-related questions and issues, including troubleshooting and resolution.
  • Collect B2B customer requirements and share findings with Product teams.
  • Create and maintain technical documentation like user guides and FAQs.
  • Provide product support and demos for events.

Skills

SDK development (Unity, Unreal Engine or native platforms)
Mobile app/game optimization
Technical support skills
Strong communication skills
Organizational skills
Analytical skills
Problem-solving skills

Education

Bachelor’s degree
Job description
A global leader in immersive technology is seeking an SDK Support Engineer to enhance their AR/VR team. The role involves supporting the development of new optical modules, collaborating with various teams, and providing technical support to B2B clients. Applicants should have a Bachelor's degree and at least 3 years of experience in SDK development for consumer electronics, alongside strong communication and problem-solving skills. This is a full-time role based in Greater London.
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