Trading Manager

Morrisons PLC; Inverness; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK supermarket chain is seeking a Trading Manager in Inverness to lead the team in providing exceptional customer experiences. The role involves ensuring top availability in-store, managing promotions, and training colleagues to excel. The ideal candidate will have experience in a fast-paced environment and a passion for customer service. Competitive salary and a generous benefits package, including private healthcare and a bonus, are offered.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience of managing a team in a fast-paced environment.
• Ability to build and maintain relationships with stakeholders.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Lead the team to ensure the best shopping experience.
• Plan and organize promotions and in-store events.
• Ensure market-leading availability across the store.
• Deliver training to enhance team capabilities.
• Motivate colleagues to achieve outstanding performance.

Skills

Team management

Communication skills

Relationship building

Adaptability to change

Job description

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed.

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe.

Reporting into the Store Manager, you will also:

• Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store
• Plan and organise current promotions or in-store events
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Motivate and lead colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

About you

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.