Account Director Clinical Trial Experience

Publicis Groupe; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A global healthcare communications agency in Greater London is seeking an ambitious Account Manager to lead campaigns for clinical trial recruitment. Ideal candidates will have extensive Account Management experience, particularly within a creative agency. Responsibilities include managing projects and direct reports while delivering exceptional service to pharmaceutical clients. The agency promotes a hybrid work model, combining office-based and remote work options, and offers an array of employee benefits focused on well-being and family support.

Benefits

WORK YOUR WORLD opportunity

YOU DAYS for well-being

HELP@HAND 24/7 helpline

FAMILY FRIENDLY POLICIES

Flexible working options

Local discounts

Qualifications

• Extensive experience in Account Management within a creative agency environment.
• Demonstrates strong verbal and written communication skills.
• Experience managing direct reports and fostering relationships with senior management.

Responsibilities

• Create campaigns for recruiting volunteers for clinical trials.
• Produce print and digital materials for diverse audiences.
• Manage multiple accounts and deliver projects under tight deadlines.

Skills

Account Management experience

Relationship management experience

People leadership

Project life cycle knowledge

Strong communication skills

Commercial acumen

Stakeholder management

Change management programs

Job description

Overview

Webelievethat people are the most valuable asset of any clinical trial.

Where others see subjects and protocols, we think further. We see real lives, and craft ideas, words and actions to tum an uncertain journey into a human experience.

We partner with our clients across the whole trial journey, thinking further at every step across three key business areas:

• Participant Recruitment
• Participant Engagement
• Site Engagement

To date, we\'ve supported over 800 clinical trials in more than 290 conditions over 75 countries, helping to convert over 500,000 patients to a clinical trial at a time when they need it most. All materials we create are translated and rolled-out in each country supporting the clinical trial. The nature of CTE means that every day is different - we never know what brief will come through the door next. But we do know that we\'ll have the chance to play a role in bringing a potential new treatment to market. That\'s a pretty meaningful way to spend a day at work, right?

Responsibilities

Want to join a fast-paced, exciting department working with some of the biggest names in healthcare? At Langland CTE (Clinical Trial Experience), we create campaigns that recruit and support volunteers for groundbreaking clinical trials. Drawing on specialist insight, we produce print and digital materials for patients, caregivers and HCPs that are translated and distributed around the world. Every single project we work on aims to better people’s lives – and the client services team play an integral role in their success.

If you’re ambitious, dedicated and ready to change how people see the world of healthcare– then we’d love to meet you. Ideally, you’ll have experience in a similar role within a creative agency. We’re looking for a solid background working with pharmaceutical clients and demonstrable skills of working on a large variety of global projects and multiple accounts. You\'ll also have experience managing direct reports and be able to build good relationships with senior management. We’re looking for exceptionally strong verbal and written communication skills – and someone who’ll be seen as a credible voice to both clients and internal stakeholders. There are tight deadlines, fast-moving projects and clients who only demand the best from us – but if you’re the sort of person who thrives in this kind of environment, you’re in the right place.

Qualifications

• You will have extensive Account Management experience
• You will have the ability to create a vision / strategy for the brand
• You will have experience of delivering change management programs
• You will have excellent relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
• You will be an effective people leader and line manager
• You will have experience of the full project life cycle
• You will possess strong commercial acumen & financial / budget management experience
• You will have the ability to identify opportunities for growth
• You will be knowledgeable about marketing principles and integrated communications
• You will have knowledge [and experience] of healthcare & pharmaceutical market
• You will have experience working within an agency environment
• You will possess great communication and stakeholder management skills
• You are able to identify continuous improvement opportunities through evidence backed decisions
• You will have the ability to build and maintain relationships across all levels of an organisation
• You will have Stakeholder/senior stakeholder management experience
• You will possess strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
• Ideally you will have experience working with geographically disparate teams across global client

Additional information

Langland has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• YOU DAYS – flexibility to take a day off for your well-being and self-care without prior notice and additional paid leave for volunteering and charity work of your choice.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday or Easter Monday) for another day to celebrate a religious, spiritual, faith or belief-based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).

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