Sales & Service Executive Germany

TaylorMade Golf; Basingstoke; On-site; GBP 125,000 - GBP 150,000; Full time

Job summary

A leading golf equipment company in Basingstoke is seeking a passionate Service and Sales Executive to enhance customer relationships and drive sales performance. The ideal candidate will be fluent in German and have experience in customer service or inside sales. Responsibilities include handling customer inquiries, making sales calls, and building strong relationships with key influencers. This role offers a competitive salary, private healthcare, and hybrid working options. Join us and turn your passion for golf into a rewarding career.

Benefits

Competitive salary

Private healthcare

Generous staff discounts

Golf Club Loan Set

Extra holiday perks

Qualifications

• Genuine interest in golf and curiosity about golf equipment.
• Proven experience in a customer service or inside sales role.
• Confident using MS Office, Outlook, and CRM systems.

Responsibilities

• Handle inbound and outbound customer calls.
• Make proactive outbound sales calls.
• Maximize upsell opportunities during customer interactions.
• Develop and maintain strong working relationships.

Skills

Fluency in German

Customer service experience

Communication skills

Organizational skills

Tools

MS Office

CRM systems (Oracle)

Job description

Sales and Service Executive Germany page is loaded## Sales and Service Executive Germanylocations: Basingstoke, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R0003291**Join the Team Behind the Game as TaylorMade Service and Sales Executive.****TaylorMade Golf** is a global leader in golf innovation, trusted by elite athletes and weekend players alike. Our brand stands for cutting-edge technology, performance-driven products, and a relentless commitment to excellence. If you're passionate about golf and thrive in a fast-paced, customer-focused environment, we’d love to welcome you to #TeamTaylorMade.We’re currently looking for a **Service and Sales Executive** to join our team in Basingstoke (UK) to support our customers in **Germany**. Reporting to the Service and Sales Manager, you’ll play a key role in supporting our Area Sales Managers, enhancing customer relationships, and driving sales performance. Fluency in German, both written and spoken is essential for this role.**What You’ll Be Doing*** Handling inbound and outbound customer calls to resolve service issues and identify sales opportunities.* Making proactive outbound sales calls to meet agreed individual target.* Maximising upsell opportunities during inbound customer interactions.* Recording and managing customer interactions using our CRM system.* Building trust and loyalty by resolving customer issues promptly and professionally.* Developing and maintaining strong, mutually beneficial working relationships with TaylorMade Golf Ambassadors or other key influencers within assigned territories.* Contributing to a collaborative team environment and company-wide goals.* Maintaining a positive, solutions-focused attitude while juggling multiple tasks.* Utilising effective oral and written communication skills to identify problems and achieve the best solution with internal customers in other Departments (Credit, Shipping, etc).**What We’re Looking For*** A genuine interest in golf and curiosity about golf equipment.* Fluency in German, both written and spoken with mastery of the English language.* Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.* Excellent communication, listening, and influencing skills.* Strong customer service focus and professional phone etiquette.* Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous).* Highly organised, detail-oriented, and proactive in problem-solving.**What We Offer*** **Hybrid working** combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.* **Competitive salary**, bonus potential, and pension contributions.* **Private healthcare**, wellbeing allowance, and contributions toward dental and optical care.* **Generous staff discounts** and access to hundreds of retail savings.* **Golf Club Loan Set** – get closer to the game you love.* **Extra holiday perks**, including your birthday off!Turn your passion for golf and customer success into a rewarding role with #TeamTaylorMade. Apply today.*TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.*locations: Basingstoke, United Kingdomtime type: Full timeposted on: Posted 2 Days AgoAt TaylorMade, we pride ourselves on being willing to do anything and everything to make our golfers better – which starts with our talented and dedicated employees. We have a group of people who live, breathe and sleep golf, doing whatever it takes to make the best, most technologically advanced and highest quality equipment for our golfers.Team TaylorMade is made up of passionate individuals who are obsessed with always being better today than yesterday. Individuals who bring diversity of thought and experience to our company and are motivated by our brand principles. We believe in the continuous development and cultivation of our people – to inspire them on their individual path of growth.Headquartered in Carlsbad, California, TaylorMade has a global impact with regional offices andopportunities around the world.