Exam Centre Coordinator: Secure Testing & Customer Care

Pearson; Harrogate; On-site; GBP 2,000 - GBP 3,000; Part time

Job summary

A global testing organization in Harrogate, UK is hiring a Test Centre Administrator to support candidates in their exam journey. This role requires welcoming customers, ensuring secure exam delivery, and providing excellent service. The ideal candidate will possess qualifications in English and Maths, have customer service experience, and be flexible in working hours, including weekends. This permanent position involves a pay rate of £13.37 per hour for a minimum of 18 hours per month, with additional hours available.

Qualifications

• Friendly and professional team player.
• Excellent attention to detail and monitoring skills.
• Able to comply with examination security protocols.

Responsibilities

• Welcome, greet, and check-in customers/candidates.
• Comply with exam testing security and procedures.
• Verify candidate identification documents and explain exam rules.
• Proctor/invigilate candidates during examinations.
• Troubleshoot technical issues in the Test Centre.

Skills

Customer service skills

Attention to detail

Microsoft Office proficiency

Flexibility in working hours

Education

School qualifications in English and Maths

Job description

A global testing organization in Harrogate, UK is hiring a Test Centre Administrator to support candidates in their exam journey. This role requires welcoming customers, ensuring secure exam delivery, and providing excellent service. The ideal candidate will possess qualifications in English and Maths, have customer service experience, and be flexible in working hours, including weekends. This permanent position involves a pay rate of £13.37 per hour for a minimum of 18 hours per month, with additional hours available.