Test Centre Administrator

Pearson; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global testing organization in King's Lynn is looking for a Test Centre Administrator to ensure secure exam delivery while providing exceptional customer service. You will greet and check-in candidates, proctor exams, and manage technical issues in the Test Centre environment. The ideal candidate will have school qualifications in English and Maths, experience with Microsoft Office, and the ability to work flexibly on weekends. This is a permanent position with a pay rate of £13.37 per hour.

Qualifications

• Friendly and professional team player.
• Flexible with working different days and times.
• Ability to sit for long periods.

Responsibilities

• Welcome and check-in candidates for exams.
• Comply with exam security and procedures.
• Proctor candidates during tests.
• Troubleshoot technical issues in the Test Centre.
• Sanitize workstations as necessary.

Skills

Customer service

Attention to detail

Microsoft Office

Education

School qualifications in English and Maths

Job description

Job Description

Pearson VUE is a pioneer in the computer‑based testing industry, delivering more than 15 million certification and licensure exams annually worldwide. We are the global leaders in developing and delivering high‑stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries.

Overview

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in King’s Lynn Norfolk, UK.

Your Opportunity

• This is a permanent position.
• The job requires a minimum 14 hours per month.
• Saturday working is required.
• Shift pattern can vary so flexibility is keyli>
• The pay rate is £13.37 per hour, paid at the end of every month.

As a Test Centre Administrator you will support many different types of test‑taking candidates visiting our Test Centres to complete one of our exams/tests. You will provide secure exam delivery while offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

• Welcome, greet and check‑in customers/test‑taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they complete their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our Successful Applicant

You will be a friendly and professional team‑player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, Outlook) is an advantage. You must be flexible to work different days and times in a quiet testing environment, with excellent attention to detail, and be able to sit for long periods and escort candidates to and from the exam room.

Recruitment Process

Please apply directly on the Pearson Careers website. We review applications daily and schedule interviews immediately, so we encourage you to submit your application as soon as possible.

Employer Description

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site because of your disability, you may request reasonable accommodations by emailing [e-mail].