Assistant Night Manager

Miiro Hotels; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

What we want you to do:

• Ensure the training of new hosts in all tasks involving administrative tasks.
• Assure perfect hosts' image and behaviour.
• Oversee the implementation and adherence to hotel policies and procedures.
• Supervise the front desk team to ensure optimal performance and productivity.
• Assist Guest Experience Manager& Night Manageron creating/updating shift check list (Night)
• Assist Guest Experience Manager& Night Manageron conducting performance reviews and provide feedback and development plans for front office staff
• Oversee the department in the absence of the Night Manager.
• To have a full understanding of all systems and programmes
• Maintain confidentiality of all guests and hotel information.

What do we offer:

Our Assistant Night Managerreceives excellent Company benefits:

• A competitive salary
• 28 days paid holiday
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Free Meals on shift
• Pension cover
• Unrivalled Career Progression prospects

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

The Templeton Garden Hotel is an equal opportunities employer.