Senior Administrator

The Manchester College; North East; On-site; GBP 25,000 - GBP 28,000; Part time

Job summary

An educational institution is seeking a detail-oriented Senior Administrator to join its team at HMP Durham. In this part-time, permanent role, you will support a dynamic office environment, focusing on effective administration and excellent customer service. Applicants should hold qualifications in Literacy and Numeracy and possess good IT skills. Benefits include generous leave and pension contributions, making this a rewarding opportunity for the right candidate.

Benefits

35 days annual leave plus 8 bank holidays

Wellbeing / personal development hours

Significant Pension contributions

Retail Discounts

Employee Assistance Program

Cycle to work scheme

Qualifications

• Hold or be willing to gain qualifications at level 2 in Literacy and Numeracy within agreed timescales.
• Demonstrate effective and efficient administration within a busy office environment.
• Maintain accurate electronic and paper-based data recording systems.

Responsibilities

• Support a team with outstanding organisational skills.
• Create a safe environment for staff and prisoners.
• Assist with the demands of a dynamic, fast-paced work setting.

Skills

Effective administration

Strong communication skills

Excellent customer service

Time management

IT skills

Literacy and numeracy

Education

Level 2 in Literacy and Numeracy

Level 2 in ICT or Business Administration

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title: Senior Administrator Job reference: REQ012056 Date posted: 04/02/2026 Application closing date: 04/03/2026 Location: Durham Salary: £25,877.80 - £27,041.04 *pro-rata Package: Competitive benefits + Local Government Pension Scheme Contractual hours: 18.5 Basis Part time Job category/type: Administration Attachments: Senior Administrator.pdf

Job description

Are you a detail-oriented, organised and proactive individual looking to make an impact in a dynamic and fast-paced environment? We’re on the hunt for an exceptional Senior Administrator to join our team! If you thrive in a role where no two days are the same and love supporting a team with your outstanding organisational skills, this is the perfect opportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMP Durham, working as a Senior Administrator. This role is offered on a permanent, part-time basis, working 18.5 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Durham is a Category B men's prison located in Durham, England. The team's aim is to create an environment in which staff and prisoners feel safe, and where causes of prison stress are minimised. The prison’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.

Skills, Qualifications and Experience

• Hold or be willing to gain qualifications at level 2 in Literacy and Numeracy within agreed timescales.
• Hold or be willing to work towards a Level 2 qualification related to ICT or Business Administration or relevant industrial experience and skills.
• Demonstrate effective and efficient administration within a busy office environment.
• Maintain accurate electronic and paper-based data recording systems.
• Demonstrate good literacy and numeracy skills.
• Have excellent time management.
• Have effective communication and interpersonal skills.
• Have excellent customer service skills.
• Be up to date with IT skills.

Benefits

• 35 days annual leave plus 8 bank holidays *pro-rata
• 2 hours for wellbeing / personal development per week *pro-rata
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

Closing Date

The closing date for this job advert is 04/03/2026. However, sometimes the job advert may close early if we receive a good response!