Waking Night Concierge - Supportive Housing & Wellbeing

Sanctuary Group; Hunstanton; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A not-for-profit housing and care organization is seeking a Bank Waking Night Concierge in Hunstanton. The role involves providing customer support, developing relationships, and ensuring safety. Candidates should have experience with vulnerable populations and the ability to handle challenging situations. The position offers flexible hours at £12.39 per hour, along with various employee benefits including discounts, health plans, and opportunities for personal development. Join us in making a positive impact on people's lives.

Benefits

A variety of online discounts and rewards from major retailers

Health and well-being plans

A wide range of learning and development opportunities

Responsibilities

• Receive and direct all customer queries.
• Develop good relationships with customers, helping them develop life skills.
• Handle occasional emergency/challenging situations.
• Ensure an excellent service is provided to customers.
• Organise and run social activities occasionally.
• Perform health and safety responsibilities e.g. fire safety checks.
• Maintain the security of the service.
• Write and update customer notes.
• Lone working for the majority of the shift.

Skills

Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse

Previous experience working under challenging circumstances

Ability to use IT systems confidently

Job description

A not-for-profit housing and care organization is seeking a Bank Waking Night Concierge in Hunstanton. The role involves providing customer support, developing relationships, and ensuring safety. Candidates should have experience with vulnerable populations and the ability to handle challenging situations. The position offers flexible hours at £12.39 per hour, along with various employee benefits including discounts, health plans, and opportunities for personal development. Join us in making a positive impact on people's lives.