Digital Physiotherapist

Doctor Care Anywhere Group; Greater London; On-site; GBP 49,000; Full time

Job summary

A leading digital healthcare provider in the UK is seeking a Digital Physiotherapist to deliver remote consultations for musculoskeletal conditions. The role requires a commitment of at least 16 hours per week, conducting assessments and developing treatment plans. Candidates should be HCPC registered physiotherapists with a minimum of three years experience in physiotherapy. This position offers competitive salary, flexible hours, and a comprehensive benefits package including 25 days of holiday and professional development opportunities.

Benefits

25 days holiday plus bank holidays

Birthday day off

Company pension scheme

Development opportunities

Insurance coverage for clinical work

Qualifications

• Minimum three years experience in physiotherapy within an MSK service.
• Experience conducting remote patient assessments via phone and video.
• Independent non-medical prescribing qualification (desirable).

Responsibilities

• Conduct remote physiotherapy assessments and treatment sessions.
• Diagnose musculoskeletal conditions and provide treatment strategies.
• Maintain accurate patient records and ensure compliance with policies.

Skills

Communication skills

Patient-centred care

Clinical governance knowledge

Proficiency with clinical IT systems

Ability to work under pressure

Education

HCPC Registered Physiotherapist

FCP 1 & 2 accreditation

Advanced Physiotherapy Practitioner qualification

Tools

Jira

Teams

Slack

Job description

Thank you for stopping by! Doctor Care Anywhere (DCA) is a leading digital platform and the UK's largest private provider of telehealth services. We collaborate with insurers, healthcare providers and corporate customers to deliver healthcare to more than 2 million patients each year. From doctors and designers to software developers and marketers, our diverse team enhances patient experiences worldwide. Since our launch in 2013, we have expanded rapidly and are seeking highly motivated talent to help us reach ambitious goals.

About the role

As a DCA Digital Physiotherapist, you will serve as the first point of contact for patients, assessing, diagnosing and managing a diverse range of musculoskeletal and complex conditions. You will provide tailored treatment plans, referrals, and deliver high‑quality, patient‑centred care through digital platforms—both video and phone consultations—playing a key part in shaping the future of physiotherapy innovation.

What we are looking for

Digital Physiotherapist who can commit to a minimum of 16 hours a week to provide virtual consultations via our intuitive platform, delivering high‑quality care to our patients.

Salaried Sessions

We offer fixed shifts and sessions (minimum of 16 hours a week) that can be divided throughout the week based on your preferred hours between 8 am and 8 pm (Monday to Friday), with optional additional ‘ad‑hoc’ shifts.

Annual salary based on 40 hours FTE: £49,000

Key accountabilities / responsibilities

• Conduct comprehensive remote physiotherapy assessments and treatment sessions via our digital platform, ensuring a seamless patient experience.
• Assess and diagnose a wide range of musculoskeletal conditions, provide evidence‑based treatment strategies, and guide patients through rehabilitation programmes.
• Maintain accurate and comprehensive patient records, including consultation notes and referrals, ensuring compliance with DCA policies and protocols, clinical governance and data protection standards.
• Signpost patients to the most appropriate services or care settings.
• Work closely within a large, multidisciplinary team including GPs, ACPs and non‑clinical professionals to provide integrated patient care.
• Adhere to DCA’s regulatory standards, clinical guidelines and best practices to ensure the highest standard of care in a digital healthcare environment.
• Implement provisions related to Mental Health Legislation (Mental Health Act 2007, Mental Capacity Act 2005) in accordance with legislative requirements, Codes of Practice and national guidance.
• Identify potential vulnerable patients, recognise signs of abuse or neglect, and complete safeguarding referrals in accordance with local and national policies.

Experience / Education

• HCPC Registered Physiotherapist.
• Minimum three years experience in physiotherapy within an MSK service in Primary Care or General Practice, working at Level 7 or above.
• Completed FCP 1 & 2 accreditation.
• Advanced Physiotherapy Practitioner qualification (desirable).
• Experience conducting remote patient assessments (phone and video).
• Independent non‑medical prescribing qualification (desirable).
• Valid IR(ME)R certificate valid within the last 3 years.

Knowledge and Skills

• Up‑to‑date knowledge of national prescribing policies and guidelines, and an understanding of working within the scope of professional practice (desirable).
• Knowledge of clinical governance principles as applied to remote working and digital healthcare (desirable).
• Proficiency with clinical IT systems (ideally with Jira and Teams/Slack).
• Ability to work effectively under pressure and manage deadlines.
• Commitment to patient‑centred care and ongoing professional development.
• Excellent communication skills (written and verbal), with the ability to proficiently document patient consultations according to organisational policy and national guidelines.
• Ability to recognise individual learning needs and actively seek professional development opportunities in line with local and national frameworks (e.g., HCPC revalidation requirements).
• Ability to act as a professional role model, demonstrating organisational values and behaviours.
• Skill in sharing knowledge and evidence‑based insights to support team development and quality care (desirable).
• Ability to build strong relationships with both internal and external stakeholders (desirable).
• A patient‑centred approach ensuring high levels of patient satisfaction and clinical care.

Benefits

We understand the importance of good health and happiness for our patients and our team is no different. At Doctor Care Anywhere, you're not just an employee; you're a valued member of our team.

• Doctor Care Anywhere subscription: For you and 5 of your family and friends, enjoy health consultations on the go.
• 25 days holiday + bank holidays (FTE).
• Birthday day off.
• Buy up to 5 days of additional annual leave (FTE).
• Company pension scheme.
• Charity days.
• Enhanced maternity and paternity pay.
• Bike2Work scheme.
• Remote working.
• Development opportunities.

Plus, if you’re in a clinical role, you’ll enjoy some extra perks like:

• Insurance: For any DCA‑related work you will be covered with medical indemnity.

Flexible hours

• Enjoy flexible hours that work around your other commitments with the ability to split sessions.
• Get live support during your shift via instant messaging.
• Top‑notch training: Learn from the best with high‑quality training and guidance from experienced clinicians.
• Quality and security: ISO9001 & ISO27001 accredited.

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.