Job Search and Career Advice Platform

Enable job alerts via email!

Senior Service Experience Strategist

Visaitalia

Greater London

Hybrid

GBP 65,000 - GBP 85,000

Full time

Today
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A global financial services company in Greater London is looking for a Sr. Consultant, Service Experience. This hybrid role is focused on delivering excellent service to clients by managing project implementations and collaborating with cross-functional teams. Candidates should have extensive experience in remittance and payment networks, demonstrating strong analytical and technical skills. The position calls for 8+ years of experience and a relevant degree, with opportunities to lead and influence service quality improvements.

Qualifications

  • 8+ years of relevant work experience.
  • Strong knowledge of remittance and payment networks.
  • Ability to absorb and apply technical information.

Responsibilities

  • Lead initiatives impacting clients and client-facing staff.
  • Liaise with Product and Technology teams for requirements.
  • Coordinate with teams to capture requirements and scope.

Skills

Project management
Technical expertise
Change management
Analytical skills
Client-focused mindset

Education

Bachelor's Degree
Advanced Degree (e.g., Masters, MBA)
Job description
A global financial services company in Greater London is looking for a Sr. Consultant, Service Experience. This hybrid role is focused on delivering excellent service to clients by managing project implementations and collaborating with cross-functional teams. Candidates should have extensive experience in remittance and payment networks, demonstrating strong analytical and technical skills. The position calls for 8+ years of experience and a relevant degree, with opportunities to lead and influence service quality improvements.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Senior Financial Services Consultant

Dovel Technologies, Inc

Greater London
On-site
GBP 80,000 - 100,000
Full time
30+ days ago
Senior Service Designer — AI-Driven CX & Product Experience

The Design Project

Greater London
Hybrid
GBP 70,000 - 100,000
Full time
30+ days ago
Financial Services Strategy & Delivery Leader

Dovel Technologies, Inc

Greater London
On-site
GBP 70,000 - 85,000
Full time
30+ days ago
Senior Lending Product Implementation Consultant

LGBT Great

Greater London
On-site
GBP 70,000 - 90,000
Full time
30+ days ago
Senior Strategic Solutions Manager

Collinson Group

Greater London
On-site
GBP 70,000 - 90,000
Full time
30+ days ago
Senior Service Designer: Lead Strategy & Service Innovation

Transformuk

Greater London
Hybrid
GBP 55,000 - 75,000
Full time
30+ days ago
Senior Consultant: Retail Transformation & Migration

Broadridge Financial Solutions, Inc.

Greater London
On-site
GBP 60,000 - 80,000
Full time
30+ days ago
Global Strategy Execution Consultant

BTS

City of London
On-site
GBP 40,000 - 60,000
Full time
30+ days ago
Senior SaaS Solutions Consultant (Hybrid)

WalkMe

Greater London
Hybrid
GBP 60,000 - 80,000
Full time
30+ days ago
Senior FinTech Solutions Consultant – London

SS&C

Greater London
On-site
GBP 150,000 - 200,000
Full time
30+ days ago