Front of House Team Leader: Craft Welcoming Guest Experiences

Stonegate Pub Company; Sefton; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A large pub operator in the UK is seeking a Front of House Team Leader for Grapes Hotel in Sefton. The successful candidate will lead, motivate, and encourage the team to provide an outstanding guest experience. Responsibilities include maintaining operational consistency and fostering a welcoming environment. Candidates must be at least 18 years old due to the sale of alcohol. The position offers various benefits, including discounts and early access to wages.

Benefits

25% off food and drink through MiXR App

Online benefits portal

VIP entry to pubs

Corporate discounted rates at gym

Early access to wages

Qualifications

• Must be 18 or over as the role involves the sale of alcohol.
• Experience in a similar role is an advantage.
• Ability to motivate a team and maintain operational consistency.

Responsibilities

• Lead and motivate the team to deliver an exceptional guest experience.
• Maintain smooth operations and consistency.
• Foster a welcoming environment for guests.

Skills

Guest experience

Team leadership

Operations management

Customer service

Job description

A large pub operator in the UK is seeking a Front of House Team Leader for Grapes Hotel in Sefton. The successful candidate will lead, motivate, and encourage the team to provide an outstanding guest experience. Responsibilities include maintaining operational consistency and fostering a welcoming environment. Candidates must be at least 18 years old due to the sale of alcohol. The position offers various benefits, including discounts and early access to wages.