Application Support Technical Specialist Assistant Vice President

citi.com; Belfast; On-site; GBP 30,000 - GBP 50,000; Full time

Job summary

A global financial institution is looking for a developer with relevant experience and strong Unix/Linux skills. Responsibilities include managing security systems, assisting developers with onboarding to security tools, and overseeing remediation requests. Candidates should be proficient in scripting languages such as bash or Python and have knowledge of CI/CD tools like Jenkins. Strong troubleshooting skills and a good command of English are essential for effective communication.

Qualifications

• Relevant experience in a developer role.
• Proficiency in scripting and Unix/Linux skills.
• Experience with CI/CD tools and Java build tools.

Responsibilities

• Serve as a gatekeeper for remediation requests.
• Manage security systems and ensure response times.
• Assist developers in onboarding to security tooling.

Skills

Unix/Linux skills

Scripting (bash/perl/python/powershell)

Java build tools (Gradle/Maven)

CI/CD tools (Jenkins/TeamCity)

Computer networks troubleshooting

Distributed systems architecture

Good command of English

Job description

## For additional information, please review .**How We Will Work:** We will treat developers as clients. We will take away difficult, non-developer-centric activities from our teams, and handle those activities for them in a structured, consistent fashion, with clear timelines and regular updates. We will build a knowledge base of these tasks, so that we can respond promptly and efficiently. We will support all communication styles that work for developers – chat, mail, calls. We won’t ask developers to raise tickets, but we will raise them ourselves to track our own productivity – and we will use the statistics that we generate, to drive automation of the key developer pain points* We will champion a set of practical solutions for Information Security* We will act as a gatekeeper for remediation requests from IS teams – and ensure: the accuracy of tracking, the timely closure of false positives, pushing back against the unnecessary proliferation of CAPs* We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue* We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline* We will ensure that response times and reliability for security systems and data are of an acceptable standard* We will smooth infrastructure processes* We will take care of Firewall requests and make sure that they are managed in a predictable fashion* We will be ready to work with Unix and Wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall* We will establish SLAs with infrastructure teams, and ensure that they are tracked* We will challenge processes that make developers unproductive without compromising security – for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production* We will make it easier to order servers, and easier to go to cloud* We will drive improvements in tooling* We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes* We will participate in automation of painful manual processes (for example, raising WAIS tickets)* We will monitor the uptime of key services such as Bitbucket, Artifactory, JIRA, Confluence, uDeploy, and we will be empowered to drive improvements* We will help our partners in CTI to provide performant tools including but not limited to: Confluence, ServiceNow, JIRA, Artifactory, Bitbucket* We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems* We will automate; we will drive consistently for APIs over processes.* Relevant experience in a developer role* Unix/Linux skills at a system admin level* Strong knowledge in computer networks and hands-on experience with their troubleshooting* Proficiency in scripting (e.g. bash/perl/python/powershell)* Some experience with Java build tools (Gradle/Maven preferred) and databases - (Oracle/PostgreSQL preferred)* Experience with CI/CD tools and pipelines (Jenkins/TeamCity/Artifactory)* Understanding of distributed systems architecture, microservices, virtualization techniques* Good command of English - both written and spoken* You should not be afraid to get your hands dirty to tackle hard issues* Ability to plan and organize workload* Ability to work independently, multi-task, and take ownership of various parts of a project or initiative* Would be a great plus if you know:* Basics of ITIL practices (change/incident management)* Messaging middleware (Tibco, Solace, Kafka)* Any programming language (Java, Python, Go etc)