Guest Experience Lead – Front of House

Cezanne HR; Olney; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A reputable hospitality business in Olney is seeking passionate Front of House staff. Responsibilities include delivering exceptional customer service, managing customer orders, and ensuring high service standards. Ideal candidates should have experience in hospitality and a passion for food and teamwork. The job offers benefits such as 28 days holiday, pension schemes, and employee discounts, fostering a supportive team environment.

Benefits

28 days holiday

Company Pension scheme

Employee discounts

Fun culture

50% off food on shift

Qualifications

• Experience in front of house roles within hospitality.
• Passion for food and service.
• Ability to thrive in busy environments.

Responsibilities

• Ensure customers have a great experience.
• Take and process orders accurately.
• Monitor service standards and report issues.
• Work as a proactive team member.

Skills

Customer service

Teamwork

Fast-paced environment

Attention to detail

Problem solving

Job description

A reputable hospitality business in Olney is seeking passionate Front of House staff. Responsibilities include delivering exceptional customer service, managing customer orders, and ensuring high service standards. Ideal candidates should have experience in hospitality and a passion for food and teamwork. The job offers benefits such as 28 days holiday, pension schemes, and employee discounts, fostering a supportive team environment.