ICT Systems Engineer

NSG Environmental Ltd; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading environmental services firm in the United Kingdom is seeking a Technical Support role to provide IT assistance and improve performance across the company. This includes managing IT facilities, supporting project deliverables, and ensuring security compliance. Essential qualifications include NVQ level 3 in Computer Technology, along with skills in Computer Hardware Architecture and MS Office. The role offers a competitive package including overtime pay, life assurance, and professional memberships.

Benefits

Life Assurance 3x Salary

Pension plan with company contribution

Discretionary bonus

Professional memberships covered

Holiday allowance of 187.5 hours per year

Qualifications

• Essential experience in Computer Hardware Architecture.
• Ability to adhere to strict guidelines for reporting information.
• Experience in Computer Security is essential.

Responsibilities

• Provide technical support to the ICT Manager regarding IT facilities.
• Assist the projects team with deliverables as needed.
• Manage personnel identification cards and door access control fobs.

Skills

Competent user of MS Office

Able to organise and prioritise own work

Education

NVQ level 3 in Computer Technology or equivalent

Membership of appropriate technical / professional body

Level 2 Health & Safety in the Workplace or equivalent

Job description

NSG Environmental Ltd has been delivering work programmes in the nuclear industry for over 40 years. Traditionally in the areas of decommissioning and waste management, NSG now has a broad customer base and provides a wide spectrum of services across the nuclear project lifecycle, ranging from expert consultancy support, R&D and engineering design to rekit and refurbishment, site installation services and high-hazard physical decommissioning works, amongst others. This work is delivered at NSG’s own offices and purpose-built facilities and nuclear sites across the UK. The delivery and management of these projects and programmes of work is carried out by a skilled workforce composed of both white-collar and blue-collar personnel in technical, administrative, and physical roles.

Our core values of Passion, Integrity, Challenge and Collaboration drive performance and ensure we add significant value. If joining us as a member of staff, we will support your professional development in an exciting and challenging work environment that will enable you to use, develop and hone your technical expertise in a supportive and collaborative working environment.

The Role

To provide technical support to the ICT Manager regarding IT facilities and equipment, including electronic document control systems and the ongoing development of the Company’s IT infrastructure.

To assist the ICT Manager with provision of services, equipment and facilities in support of the business. Building structure/maintenance, telephone/IT systems and upkeep/maintenance of Emergency Response Plan.

Ensure quality, value and fulfilment from external service/suppliers to NSG’s facilities

Key Objectives

Technical Support

• Development of Company systems to enhance current and new procedures
• Process improvements in respect of IT solutions to the business and management problems.
• Development, installation and support of database records.
• Identification and liaison with management team on options to enhance and improve Company performance.
• Technical support and training of NSG IT users.
• Interface with the Company’s chosen IT provider.
• Establish monthly Core communication posts to satisfy business needs.

Project Support

• Assist the projects team with deliverables when required.
• Support site projects with IT technical support.

Security

• Management of personnel identification cards and door access control fobs.
• Ensure all leaver network account closed in line with termination dates.

NIS Group & Site Support

• Delivery of proven systems Group and site wide including commissioning, support and training.

Facilities

• Help to ensure the right contracts/contractors are providing the best service at competitive prices.
• Identify future requirements in line with the business.
• Support to NSG remote sites.

Security IT & Facility Accreditation

• Assist NSG security team in maintaining relevant accreditations.
• Maintain compliance with company data protection policies and procedures in line with legislation.

Person Specification

Qualifications

• NVQ level 3 in Computer Technology or equivalent - essential
• Membership of appropriate technical / professional body - desirable
• Level 2 Health & Safety in the Workplace or equivalent - relevant training will be provided if required

Experience & Knowledge

• Computer Hardware Architecture - essential
• Able to adhere to strict guidelines and time boundaries for reporting information - essential
• Computer Security - essential
• Used to dealing with confidential and commercial information - desirable
• Familiar with QSHEW operating procedures and requirements etc. - desirable

Skills & Abilities

• Competent user of MS Office - essential
• Able to organise and prioritise own work - essential
• Ability to communicate with a wide range of colleagues at all levels and with external stakeholders and contractors - desirable
• Knowledge of ISO 9001 / 14001 & 45001 - desirable

Package - Staff only

Overtime – 37.5-60hours per week – Time and half

Overtime – 60+ hours per week or Sundays – Double time

Life Assurance 3x Salary

Pension – Company contributes 5% Individual contributes 4%

Discretionary bonus

187.5 hours per year holiday allowance

Professional memberships covered

NSG Environmental are a Disability Confident Committed Employer