Omnichannel Retail Trade Coordinator (FTC)

New Look Group; Greater London; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A leading fashion retailer based in London is searching for a Retail Trade Coordinator to support retail trade initiatives. This role involves collaborating with internal teams to enhance customer satisfaction while driving sales. Ideal candidates should demonstrate strong customer focus and the ability to work effectively across teams, along with proficiency in Microsoft Office. A commitment to improving performance and building relationships with stakeholders is essential. Flexibility in working patterns is offered.

Benefits

Flexible working patterns

Training and development opportunities

Qualifications

• Strong commercial attitude, advocating for both internal and external customers.
• Ability to build strong relationships and collaborate effectively.
• Proactive approach to overcoming challenges and improving processes.
• Able to react quickly and meet strict deadlines without compromising quality.
• Strong emotional intelligence to challenge and accept feedback.

Responsibilities

• Coordinate with stakeholders for execution of trade and customer functions.
• Support production, measurement, and analysis of activities.
• Maintain relationships with stores and gather feedback.
• Review and update tools for relevance and effectiveness.
• Provide updates on customer and omnichannel metrics.

Skills

Customer focused

Strong cross-functional relationships

Solution focused

Pace driven

Strong emotional intelligence

Passionate about retail

Highly analytical

Proficient in Microsoft Office

Strong communication skills

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

A leading fashion retailer based in London is searching for a Retail Trade Coordinator to support retail trade initiatives. This role involves collaborating with internal teams to enhance customer satisfaction while driving sales. Ideal candidates should demonstrate strong customer focus and the ability to work effectively across teams, along with proficiency in Microsoft Office. A commitment to improving performance and building relationships with stakeholders is essential. Flexibility in working patterns is offered.