Technical Account Manager

Hobson Craig; United Kingdom; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A leading manufacturer in the United Kingdom is seeking a Sales Engineer to manage customer accounts and provide technical support. The ideal candidate will have a strong engineering background, expertise in CAD software, and excellent communication skills. Responsibilities include preparing detailed quotations and collaborating with internal teams. Located in Redditch, this role offers a salary of £35-£45k per annum and various benefits, including private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Proven experience in a technical engineering role such as sales engineer or project manager.
• Sound CAD expertise and proficiency in Microsoft Office.
• Strong interpersonal skills and ability to carry out presentations.

Responsibilities

• Act as the primary contact for assigned customer accounts.
• Prepare detailed quotations based on client specifications.
• Create and modify CAD technical drawings.
• Monitor account performance and identify growth opportunities.

Skills

Technical engineering background

Strong experience of CAD software

Strong communication skills

Proficient in Microsoft Office

Problem-solving skills

Tools

CAD software

ERP/CRM systems

Job description

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Sales Engineer for their operations in the Redditch area.

Salary – £35-£45k per annum.

Hours of work are: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include private medical insurance, employee discounts, staff social events, free parking.

The main responsibility of the role is to carry out effective technical account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical engineering background with strong experience of CAD software and great communications skills.

Responsibilities and Duties

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
• Understanding of client requirements, applications and extensive technical engineering support.
• Preparation detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitoring account performance and identifying opportunities for growth.
• Follow up support on quotations.
• Create and modify CAD technical drawings.
• Co‑ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Experience and Qualifications for the Role

• Proven experience in a technical engineering role such as sales engineer, project manager, technical sales etc.
• Sound CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal and communication skills – able to carry out presentations internally and externally.
• Pro‑active approach and good problem solver.
• Able to visit client sites (approx once a month) and travel when required.
• Any experience of ERP/CRM systems will be advantageous.

The company is based in Redditch, so it is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon and Evesham.

Please apply now to be considered for the vacancy!

The role is being advertised on behalf of Pertemps, a recruitment agency.