Operations Support Manager

Impact Food Group; Wolverhampton; On-site; GBP 38,000; Full time

Job summary

A leading catering company in the United Kingdom seeks an experienced Operations Support Manager. You will manage multiple sites, support culinary teams, and build client relationships. The role requires strong leadership, organization, and the ability to engage with varying stakeholders. With an annual salary of £38,000 plus bonuses and benefits, this position encourages professional growth and the chance to impact the food served in schools. Join a growing team dedicated to bettering food for children.

Benefits

Bonus potential up to 10%

Free meals on shift

Uniform

Pension

Discount scheme at retailers

Qualifications

• At least 4 sites managed successfully.
• Comfortable in kitchen settings as a chef.
• Experience in relationship building with clients.

Responsibilities

• Manage and inspire teams across multiple sites.
• Understand and track restaurant profit contributions.
• Build effective relationships with clients and stakeholders.

Skills

Multisite management experience

Passion for food and service

Effective communication

Leadership

Organizational skills

Tools

Office Suite

Job description

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards.

Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food?

Do you want to be part of a growing business with an industry-leading social impact agenda?

We’renot going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feedmorechildren better food.

The role…

Job Title: Operations Support Manager

Area Covering: Birmingham, Wolverhampton, Kidderminster & surrounding West Mids

Working Days: Monday to Friday

Shifts & Working hours: 45hours per week

Working Weeks: 52weeks per year (25 days paid annual leave plus bank holidays)

Pay Details: £38,000 per year plus car allowance of £3840 per year (paid monthly)

Benefits: Bonus potential of up to 10% ( Discretionary ) of salary based on performance, free meals on shift, uniform, pension and other great company benefits

What’s this all about?

Due to continued business growth an exciting opportunity has arisen for experiencedOperations Support Managersto join our team. Geographically, you will support the operations manager across their portfolio of sites.

You will need multisite management experience, a passion for food and service and craft skills to support in the kitchen when needed

Can you...

Manage, inspire, and engage the teams?

Understand, track, and manage the schools’ restaurant profit contribution to the business, being conscious of our food and service offering and client expectations?

Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students, better food?

It’s all “me, me, me”

You will have managed at least 4 sites; managing and guiding the chef managers with the day-to-day running of the site as well as building excellent client relationships.

A chef by trade and still be happy to be in the kitchen when needed

You will be comfortable conversing at all levels, from the kitchen to the board room.

You will also be self‑motivated, resilient, and highly organised; with an understanding of how to prioritise effectively.

You won’t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you’re doing

What’s in it for me?

We’llgive you a place to grow and a career to be proud of.

There are loads of free qualifications and career development opportunities to be hadandwe’vegot a staffdiscount scheme at over850 retailers!

We also run monthlyopportunities for the best teams to win shopping vouchers...

Next steps…

If you thinkyou’vegot what it takes, and the times above suit you,we’dlove to hear from you!

An interview and kitchen visit will be required for this role.

IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

We area committed equal opportunities employer - if you require any assistance for the interview process, please detail withinyourapplication. Allinformation is kept confidential and in compliance with GDPR requirements.