Senior Audit Technology Lead: ITIL & Service Excellence

National Audit Office; Greater London; On-site; GBP 52,000 - GBP 63,000; Full time

Job summary

A prominent public sector organization in London is seeking a Senior Audit Technology Analyst responsible for overseeing audit technology service delivery. The ideal candidate will possess senior experience in application support, strong analytical skills, and effective communication capabilities. This permanent position offers a competitive salary package and requires collaboration with stakeholders to enhance service standards and outcomes. Ideal for proactive individuals committed to technology improvement and user-focused service delivery.

Benefits

Civil service employer pension contribution

Potential for higher salary for exceptional applicants

Qualifications

• Senior-level experience in application support and ITIL aligned service management.
• Strong analytical/problem-solving skills and advanced Excel capability.
• Effective communication with stakeholders at all levels.

Responsibilities

• Oversight of audit technology service delivery and ITIL processes.
• Lead changes for audit technology and operational readiness.
• Manage operational risks and ensure supplier performance.

Skills

Application support experience

ITIL aligned service management

Analytical and problem-solving skills

Advanced Excel capability

Effective communication

Leadership and team collaboration

Job description

A prominent public sector organization in London is seeking a Senior Audit Technology Analyst responsible for overseeing audit technology service delivery. The ideal candidate will possess senior experience in application support, strong analytical skills, and effective communication capabilities. This permanent position offers a competitive salary package and requires collaboration with stakeholders to enhance service standards and outcomes. Ideal for proactive individuals committed to technology improvement and user-focused service delivery.