Manager Talent Development

S&P Global, Inc.; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading global financial services firm seeks a Programme Manager to oversee the design and delivery of its Ratings programmes. The ideal candidate will have over 10 years of experience in Programme management and instructional design. This role requires collaboration with global teams to ensure the effectiveness and alignment of programmes with business needs. You will drive the quality and consistency of education initiatives, enabling talent development across the organization. Occasional international travel and in-person interviews are required.

Benefits

Health care coverage

Generous time off

Access to continuous learning resources

Retirement planning

Family friendly perks

Retail discounts

Qualifications

• 10+ years of relevant Programme experience in complex organizations.
• Experience in instructional design for blended learning.
• Demonstrated ability to adapt in evolving environments.

Responsibilities

• Lead and deliver the full lifecycle of Ratings programmes.
• Align programmes with business strategy and market demand.
• Define and track key Programme metrics for effectiveness.

Skills

Programme ownership

Instructional design

Data analysis

Project management

Education

10+ years Programme management experience

Tools

Articulate Storyline

Adobe Captivate

Learning Management Systems (LMS)

Job description

About the Role:

Grade Level (for internal use):

12

The Team:

The Ratings Programme team is made up of a Programme Lead and a Programme Coordinator, who together are responsible for delivering all Ratings Programmes.

Currently this is made up of our CREDit graduate Programme, and our analytical internship programme; with an agenda that aligns to Ratings’ strategic priorities and analytical excellence. This role collaborates with global stakeholders (Learning, Talent Acquisition, People Partners, and business leaders) to deliver a seamless programme experience across regions.

Job Summary:

The Programme Manager owns the end-to-end design, delivery, governance, and continuous improvement of S&P Global Ratings’ programmes. The role ensures global consistency in standards, curriculum, materials, and delegate experience; drives delegate performance and job-readiness; and equips People Leaders to effectively manage, coach, and develop programme delegates. The role partners with global stakeholders ensuring that the programmes are fit-for-purpose and aligned to business and market needs.

Impact:

This role will be pivotal in shaping the Global Ratings talent pipeline, delivering specialists who are equipped to deliver meaningful contributions at pace. The Programme Manager will drive programme quality and consistency across regions, developing emerging talent, and provide actionable, data-driven insights to inform strategic workforce planning and programme innovation.

Responsibilities:

Programme Ownership & Governance:

• Lead and deliver the full lifecycle of Ratings programmes, including design, selection, onboarding, rotations, curriculum, coaching, assessments, graduation, and alumni tracking.
• Ensure global consistency in standards, materials, and communications; maintain core programme documentation.
• Set and monitor performance expectations and behavioral standards for delegates, using defined KPIs. Coach People leaders throughout.
• Enable People Leaders with toolkits, coaching and regular briefings to drive effective management and development of delegates. Run leader briefings so managers can effectively plan work, set goals, provide feedback, and support wellbeing for delegates.
• Manage programme risk, ensure compliance with regional regulations and company policies, and drive continuous improvement.

Programme Relevance & Market Alignment:

• Align programmes with business strategy, market demands, and emerging skills, updating content as needed.
• Benchmark against industry best practices and collaborate with SMEs for curriculum reviews.
• Translate business needs into measurable outcomes for programme graduates.
• Partner with early careers across the enterprise to look for partnership opportunities and programme development.
• Ensure that programmes develop technical skills and capabilities, innovative thinking, and encourage a growth mindset in delegates.

Measurement & Continuous Improvement:

• Define and track key Programme metrics (e.g., proficiency, certification, retention, engagement, satisfaction scores/NPS, compliance).
• Regularly review programme metrics, share trends and insights with key stakeholders, and use insights to drive programme effectiveness and inform improvement.

Qualifications & Experience:

• An S&P Global employee at this level would typically have 10+ years of relevant Programme experience, ideally gained in complex, matrixed organisations.
• Proven track record of end-to-end Programme ownership and delivering job-ready talent pipelines.
• Demonstrable ability of partnering with specialists to align Programmes to strategy and market needs.
• Proven experience in instructional design for blended learning; familiarity with LMS and tools such as Articulate Storyline, Adobe Captivate, or equivalents.
• Experience of running practical, results-driven Programmes with measurable outcomes and assessments.
• Demonstratable ability to adapt and thrive in a continually evolving environment and managing change and ambiguity.
• Experience utilizing AI and digital solutions in Programme management, talent development, or learning delivery. Confident in analysing and interpreting data to identify trends and insights; uses technology, automation, and digital tools to optimise Programme delivery.

Ways of Working:

• All employees are required to work from the office for a minimum of 2 days per week with flexibility being required to support across time zones to support global cohorts.
• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
• Occasional international travel for Programme delivery, stakeholder engagement, and governance meetings.

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About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [e-mail]

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