Student Wellbeing & Support Advisor

BIMM British and Irish Modern Music Institute; Birmingham; On-site; GBP 28,000 - GBP 32,000; Full time

Job summary

A leading educational institution in Birmingham seeks a Student Wellbeing Advisor to provide vital support to students facing various challenges. The ideal candidate will manage a caseload, conduct online and in-person sessions, and maintain detailed records. The role requires experience with young adults, strong communication skills, and proficiency in Microsoft Office. You'll be part of a values-driven team, with access to generous holiday entitlement and a comprehensive benefits package.

Benefits

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Qualifications

• Experience working with young adults and knowledge of common challenges.
• Understanding of the role of Student Wellbeing services in higher education.
• Comfort in liaising with internal colleagues and external agencies.

Responsibilities

• Provide pastoral support to students facing mental health and financial issues.
• Manage a caseload and conduct online and face-to-face sessions.
• Maintain accurate records compliant with data protection regulations.
• Assess and escalate student cases as necessary, collaborating with teams.
• Inform students about available support services and contribute to workshops.

Skills

Empathetic and inclusive approach

Strong administration skills

Excellent communication skills

Ability to work independently

Proficiency in Microsoft Office

Education

Good standard of general education

Job description

A leading educational institution in Birmingham seeks a Student Wellbeing Advisor to provide vital support to students facing various challenges. The ideal candidate will manage a caseload, conduct online and in-person sessions, and maintain detailed records. The role requires experience with young adults, strong communication skills, and proficiency in Microsoft Office. You'll be part of a values-driven team, with access to generous holiday entitlement and a comprehensive benefits package.