First Party Claims Handler – Lloyd’s Market

IQUW Syndicate Management Limited; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading insurance provider in Greater London seeks a Claims Handler to manage claims within the First Party Division. The ideal candidate will have experience in the Lloyd's and/or London Market, with a focus on delivering high-quality customer service. Responsibilities include day-to-day claims management, compliance with regulations, and collaboration with underwriters and external stakeholders. The role offers a competitive salary and benefits including a generous holiday allowance and professional development support.

Benefits

Competitive Benchmarked Salary

Generous Holiday Allowance

Discretionary Bonus Scheme

Employee Assistance Programme

Annual Holiday Buy

Salary Sacrifice Benefits

Professional Development

Qualifications

• Experience in the Lloyd's and/or London Market.
• Management of lawyers, loss adjusters, and service providers.
• Ability to prioritize and organize workload effectively.

Responsibilities

• Manage day-to-day claims within defined authority.
• Adjust, assess, and manage assigned claims.
• Ensure compliance with Lloyd's standards and regulations.

Skills

Claims-file management

Customer service

Problem-solving

Relationship management

Working knowledge of ECF2

Education

Strong academic background

CII qualifications or suitable alternatives

Tools

Market systems and processes

Job description

A leading insurance provider in Greater London seeks a Claims Handler to manage claims within the First Party Division. The ideal candidate will have experience in the Lloyd's and/or London Market, with a focus on delivering high-quality customer service. Responsibilities include day-to-day claims management, compliance with regulations, and collaboration with underwriters and external stakeholders. The role offers a competitive salary and benefits including a generous holiday allowance and professional development support.