Residential Lettings Assistant — People-First Property Manager

Castles Estate Agents; Hemel Hempstead; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A local property management company in Hemel Hempstead is seeking an Assistant Property Manager to support day-to-day operations of residential lettings. The successful candidate will manage relationships with landlords and tenants, coordinate maintenance, and ensure compliance with regulations. Strong organizational skills and experience in property management are essential, along with a valid driving license. This role offers an opportunity to work in a supportive team environment that values professionalism and care.

Qualifications

• Experience in residential property management with knowledge of lettings processes.
• A valid driving license and your own vehicle are essential.
• Experience dealing with maintenance issues and safety certificates.

Responsibilities

• Manage day-to-day operations of residential properties ensuring safety and compliance.
• Support landlords and tenants, building positive relationships.
• Coordinate maintenance and repairs, ensuring high standards are met.
• Oversee financial processes including rent collection and reporting.
• Ensure compliance with all regulatory requirements.

Skills

Customer-first approach

Organizational skills

Communication

Problem-solving

Education

ARLA qualification (advantageous)

Job description

A local property management company in Hemel Hempstead is seeking an Assistant Property Manager to support day-to-day operations of residential lettings. The successful candidate will manage relationships with landlords and tenants, coordinate maintenance, and ensure compliance with regulations. Strong organizational skills and experience in property management are essential, along with a valid driving license. This role offers an opportunity to work in a supportive team environment that values professionalism and care.