Travel Money Advisor

Travelex Limited; Hemel Hempstead; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading foreign exchange service provider in Hemel Hempstead is looking for a Travel Money Advisor to deliver exceptional customer service in a fast-paced environment. You will welcome customers, process foreign exchange transactions, and provide expert product advice. Ideal candidates should have great communication skills, a passion for customer service, and a positive attitude. Flexible shifts, a monthly bonus, and career development opportunities are part of the package.

Benefits

Private Medical Insurance

Dental Insurance

Wellness programs

25 days holiday + bank holidays

Monthly bonus

Qualifications

• Great communicator who actively listens to understand customer needs.
• Passion for delivering fantastic customer experiences.
• A positive can-do attitude to tackle challenges.

Responsibilities

• Welcoming customers and building relationships.
• Providing expert advice on travel money products.
• Processing transactions accurately in a fast-paced environment.
• Working as a team to drive performance and celebrate success.

Skills

Excellent communication

Customer service passion

Active listening

Team player

Positive attitude

Job description

Tesco Travel Money Advisor page is loaded## Tesco Travel Money Advisorlocations: GBR - Tesco - Hemel Hempsteadtime type: Part timeposted on: Posted Todayjob requisition id: JR49152**Travel Money Advisor – Tesco Travel Money****Location:** Hemel Hempstead**Hours:** 12 per week (Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you)**Pay:** £13.00 per hour + monthly bonus**Contract:** Permanent, Part Time**A job where you can grow, connect, and make a real impact**At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.**What the job involves*** Welcoming customers, building relationships and delivering fantastic customer service.* Understanding what matters most to each customer and helping them with their travel money needs* Putting your training into action and offering expert advice on our products and services.* Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.* Working together as a team driving performance, delivering excellence and celebrating success together.* Following company processes and paying attention to the detail to ensure everything stays on track.**What we’re looking for*** A great communicator who has a passion for great customer service.* Someone who actively listens to understand our customer needs and create a fantastic customer experience.* A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.**What’s in it for you*** **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.* **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.* ️ **Bravo Benefits**: Discounts across retail, travel, and lifestyle.* **Flexible shifts**: Patterns to suit different lifestyles, with overtime available* **25 days holiday + bank holidays (pro-rata)*** **Monthly bonus**: Earn extra when you hit your targets* **Pension plan**: With Scottish Widows* **Career development**: Access to training, learning pathways, and internal opportunities to grow**What happens next**Once you apply, here’s what to expect:**Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for**Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise**Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have**Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding**About Travelex**We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**