Care Home Occupancy & Relationships Manager

Barchester Healthcare Homes Limited; Croydon; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading care home provider in the United Kingdom is seeking a Customer Relationship Manager to enhance sales and increase occupancy rates. The ideal candidate will have a sales background, ideally in healthcare, and be proficient in CRM tools like Salesforce. Responsibilities include managing enquiries, networking within the community, and supporting marketing efforts. This position offers a competitive salary, commission structure, and opportunities for career development in a supportive team environment.

Benefits

Attractive salary with commission

Retail and leisure discounts

Wellbeing support services

Opportunities for development

Qualifications

• Proven sales and marketing experience preferably in healthcare.
• Ability to analyse data on Salesforce or similar CRM application.
• Self-motivated and target driven individual.
• Interpersonal and professional qualities are essential.
• Full UK driving licence required.

Responsibilities

• Manage enquiries to improve conversion rates.
• Network within the community to generate enquiries.
• Support marketing activities to drive occupancy.
• Identify opportunities to enhance sales performance.
• Represent the company in a professional manner.

Skills

Sales and marketing experience

Interpersonal skills

Self-motivated

Data analysis

Confidence in Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

A leading care home provider in the United Kingdom is seeking a Customer Relationship Manager to enhance sales and increase occupancy rates. The ideal candidate will have a sales background, ideally in healthcare, and be proficient in CRM tools like Salesforce. Responsibilities include managing enquiries, networking within the community, and supporting marketing efforts. This position offers a competitive salary, commission structure, and opportunities for career development in a supportive team environment.