Luxury Customer Service Consultant - Italian Speaker

Burberry; Leeds; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A luxury fashion brand in Leeds seeks a Customer Service Consultant fluent in Italian and English. The role demands delivering extraordinary customer service through personalized solutions, managing cases, and building long-term client relationships. Successful candidates will demonstrate strong communication skills and a passion for the brand. This role represents a unique opportunity to elevate customer experiences and contribute to business growth in a renowned luxury environment.

Qualifications

• Must speak fluent Italian and English.
• Passion for delivering amazing service to customers.
• Excellent organisational skills.

Responsibilities

• Delivering World Class, Luxury Customer Service through all channels.
• Managing customer cases to conclusion and providing timely updates.
• Creating long-term customer relationships through clientelling.

Skills

Fluent Italian

Excellent verbal communication

Strong attention to detail

Customer Service orientation

Proactive approach

Job description

A luxury fashion brand in Leeds seeks a Customer Service Consultant fluent in Italian and English. The role demands delivering extraordinary customer service through personalized solutions, managing cases, and building long-term client relationships. Successful candidates will demonstrate strong communication skills and a passion for the brand. This role represents a unique opportunity to elevate customer experiences and contribute to business growth in a renowned luxury environment.