Senior Client Success & Growth Partner (Remote/Hybrid)

Sarah Fleming Associates Ltd; United Kingdom; Hybrid; GBP 45,000 - GBP 65,000; Full time

Job summary

A business tourism consultancy in the United Kingdom is seeking a Senior Client Account Manager to build strong client relationships and deliver insight-led results. This full-time role requires experience in business tourism and excellent communication skills. You will manage a portfolio of clients, overseeing lead qualification processes and collaborating with the sales team. The position offers flexibility for remote or hybrid work arrangements, making it ideal for results-driven professionals committed to client satisfaction.

Qualifications

• Strong experience in business tourism, sales, research or lead generation.
• Fluency in English with professional communication skills.
• Excellent interpersonal skills to build client relationships.
• Strong organization and project management abilities.
• Proactive, results-driven approach.
• Confidence using Microsoft Office and CRM tools.

Responsibilities

• Be the key point of contact for a portfolio of clients.
• Manage the lead qualification process.
• Collaborate with colleagues and support the sales team.
• Contribute ideas to improve processes and client satisfaction.

Skills

Business tourism experience

Fluency in English

Excellent communication skills

Project management skills

Analytical mindset

Microsoft Office proficiency

Tools

CRM tools

Job description

A business tourism consultancy in the United Kingdom is seeking a Senior Client Account Manager to build strong client relationships and deliver insight-led results. This full-time role requires experience in business tourism and excellent communication skills. You will manage a portfolio of clients, overseeing lead qualification processes and collaborating with the sales team. The position offers flexibility for remote or hybrid work arrangements, making it ideal for results-driven professionals committed to client satisfaction.