Senior Client Support Specialist (12-Month FTC)

Culina Group; SHREWSBURY; On-site; GBP 28,000 - GBP 36,000; Full time

Job summary

A leading logistics firm in Shrewsbury is seeking a Senior Client Support Administrator on a fixed-term contract for 12 months. You will provide exceptional contract support and customer service, managing client queries and ensuring smooth operations. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work under pressure. This position offers competitive benefits, including a pension scheme and wellness programs, as part of the company's commitment to employee development.

Benefits

Pension scheme

Life Assurance

Wellness program

Eye Care Vouchers

Employee recognition awards

Retailer discounts

Qualifications

• Previous experience in a similar role within a major distribution operation.
• Able to influence and steer discussions effectively.
• Professional, approachable, and helpful.

Responsibilities

• Control the timely and accurate receipt of sales orders.
• Manage customer shelf life settings within SAP.
• Provide detailed traceability reports to clients.

Skills

Excellent verbal and written communication skills

Exceptional attention to detail

Ability to work in a pressurised environment

Customer Service driven

Computer literate (MS Word, Outlook, Excel)

Job description

A leading logistics firm in Shrewsbury is seeking a Senior Client Support Administrator on a fixed-term contract for 12 months. You will provide exceptional contract support and customer service, managing client queries and ensuring smooth operations. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work under pressure. This position offers competitive benefits, including a pension scheme and wellness programs, as part of the company's commitment to employee development.