Store Leader: Retail & Pharmacy Team Coach

The Boots Company PLC; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading retail and pharmacy company in the United Kingdom is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. You will lead and inspire your team, manage performance, and ensure customer satisfaction through effective coaching. The role includes business growth responsibilities and requires experience in a customer-facing environment along with strong leadership skills. Attractive employee benefits are included, fostering an inclusive workplace.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience leading a team within a customer facing setting.
• An understanding of how to achieve performance goals through inspiring and coaching a team.
• Confidence with navigating and embracing new technology.

Responsibilities

• Lead your team to deliver business growth by providing care to customers and patients.
• Responsible for the performance and development of your team through regular coaching.
• Conduct regular reviews, audits and risk assessments to protect safety.

Skills

Leadership

Team collaboration

Customer service

Job description

A leading retail and pharmacy company in the United Kingdom is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. You will lead and inspire your team, manage performance, and ensure customer satisfaction through effective coaching. The role includes business growth responsibilities and requires experience in a customer-facing environment along with strong leadership skills. Attractive employee benefits are included, fostering an inclusive workplace.