Sales Advisor

GSF Car Parts; Basildon; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading automotive parts distributor in Basildon is seeking a Sales Advisor who excels in customer service and sales techniques. The successful candidate will develop customer relationships, handle product inquiries, and contribute to achieving branch sales goals. This role offers performance-based bonuses, generous leave, and health benefits. Experience in telesales or customer service is preferred, alongside strong communication and organizational skills. IT literacy and a willingness to learn are essential for success in this fast-paced environment.

Benefits

Performance-based bonus

20 days annual leave plus additional

Health and wellbeing tools

Life assurance scheme

Discounts from major retailers

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service, ideally in a sales-driven environment.
• Ability to work well under pressure and deliver results.
• Knowledge of car parts and MAM/Allicat is helpful but not essential.

Responsibilities

• Develop customer relationships using effective sales techniques.
• Work within the sales team to handle product promotions and queries.
• Meet delivery requirements for customers.
• Enhance product knowledge through internal literature.

Skills

Customer focused

Target driven

Excellent communication skills

Organised with attention to detail

IT Literate

Job description

About The Role

GSF Car Parts Sales Advisors are outgoing, dynamic and passionate, and focused on giving the very best service. They care about customers and the business as part of the foundation of our success. We are looking for an outgoing Sales Advisor who will support the branch by fully satisfying customers’ needs and contributing towards achieving branch and individual sales targets.

Main duties

• Developing sound customer relationships and applying effective sales techniques
• Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
• Fully satisfy customer needs in respect of any part orders, requests or queries they may have
• Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
• Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
• Develop knowledge of products through study of internal literature
• Use E-learning portal to improve performance

Working hours

22 (average) hours Monday to Friday, including alternate Saturday working

About You

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.

What you'll need to succeed

• Able to work well and deliver results under pressure
• Organised with great attention to detail
• Customer focused
• Target driven, motivated by sales and able to deal with rejection
• Willingness to learn and develop
• A team player with the ability to also work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT Literate
• Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential

What we'll offer

Benefits at GSF Car Parts are designed to support all aspects of our team members’ life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone. To name a few of our benefits we offer:

• Opportunity to earn a performance based bonus as part of this role
• 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100’s of household names including Asda, Nike & John Lewis
• A suite of financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.